Account Manager

Objective of the Position: Maintain a healthy and profitable relationship with assigned customers by managing all aspects of the account

Essential Accountabilities: The position incumbent ensures, that

• Assemble, verify, proof all internal/external advice to management on commercial events
• Develop and maintain relationship with customers
• Develop business proposals
• Manage and control all scheduled commercial events
• Manage outstanding account issues including non-payment, amortization agreements and monolith reconciliations
• Manage pricing, quoting, negotiation and contracts
• Maximize opportunity for profitability enhancement
• Meet internally with engineering, prototype, purchasing, quality and accounting department to accurately summarize costs
• Negotiate and determine price agreements
• Prepare, attend and present to customers in scheduled meetings.
• Quarterly and/or necessary price changes for production and aftermarket items
• Set goals, agendas and timing for all customer visits
• Strategize and forecast current and future sales
• Gather and communicate market intelligence

Secondary Accountabilities: The position incumbent ensures, that

• Conduct all business-related activities for, and on the behalf of, Purem / Eberspaecher within the limits of applicable local, state, and federal legal requirements.
• Provide support to, and compliance with, all local and corporate Purem / Eberspaecher Health, Safety & Environmental (HSE) policies, procedures and other HSE requirements.
• Demonstrates accuracy and thoroughness and follows all Purem / Eberspaecher polices related to TS16949 and ISO 14001; looks for way to improve and promote quality.
• Other duties as assigned.

Requirement Profile:

Professional Background / Basic Qualification / Work Experience:

• Bachelor’s degree in business related field.
• Minimum two - three years’ experience in customer service role.
• Minimum three - five years’ experience in automotive industry.
• Ability to travel domestically and internationally by car or plane.
• To perform this job successfully, an individual should be proficient in Microsoft Office.
• To perform this job successfully, an individual should be proficient in SAP.