Account Manager

Who you are

• Sales Experience – Proven success in a client-facing role, managing a book of business and exceeding revenue targets
• Commercial Acumen – Confident in running commercial negotiations and guiding customers toward the best Cognism package for their needs
• Proactive & Strategic – Ability to identify expansion opportunities, engage new buying groups, and drive customer growth
• Communication Excellence – Strong ability to build relationships, influence stakeholders, and articulate value propositions clearly
• Process-Driven – Structured approach to pipeline and account management, with attention to detail and responsiveness
• Collaborative Mindset – Team player who thrives in a fast-paced environment and works cross-functionally to achieve shared goals
• Goal-Oriented & Ambitious – Motivated by targets, with a track record of meeting and exceeding sales quotas

What the job involves

• As an Account Manager, you will be responsible for growing and retaining a portfolio of Mid-Market customers by managing renewals and identifying expansion opportunities
• You will proactively engage with decision-makers, lead commercial negotiations, and maximize revenue from your accounts. In this high-growth, fast-paced environment, you’ll play a key role in scaling our Account Management function and driving long-term customer success
• Drive Revenue Growth – Manage a portfolio of Mid-Market customers, ensuring successful renewals, upsells, and cross-sells
• Expand Customer Relationships – Build strong connections beyond your main point of contact to engage multiple stakeholders, decision-makers, and buying groups within each account
• Strategic Account Management – Work closely with Customer Success Managers to align on customer health and develop tailored renewal and expansion strategies
• Lead Sales Processes – Own the full sales cycle for upsells, from identifying opportunities to conducting demos, negotiating pricing, and closing deals
• Customer Engagement & Advocacy – Leverage customer insights to position Cognism’s product suite effectively, driving adoption and identifying growth potential
• Retention & Risk Mitigation – Monitor customer satisfaction, proactively addressing risks to ensure high retention rates
• Optimize Processes – Contribute to the rollout of new account management workflows, ensuring efficiency and scalability in a rapidly growing team

Benefits

• Generous Annual Leave/ Paid Time Off (PTO)
• A day off for your Birthday!
• Great Maternity and Paternity packages
• Monthly Wellbeing Allowance
• Access to Spill – our slack integrated Wellbeing Service