Account Manager

Key Responsibilities

• Act as the primary point of contact for buying office
• Understand the brand nature and client needs for trims
• Meet with clients to understand product requirements, specifications weekly
• Translate client needs and collaborate with PD team in HK to develop new products
• Handle inquiries and complaints from buying office; collaborate with different departments to provide timely solutions to maintain satisfaction
• Ensure trims or product features align with client expectations
• Track development timelines from concept, sampling to delivery and give timely update to the brand
• Maintain records of product development progress and client feedback
• Report sales performance

Qualifications

• Bachelor’s degree in business administration or a related field
• Experience in a multinational or fast-paced corporate environment.
• Communication Skills: Strong verbal and written communication skills for effective client interaction and team collaboration.
• Understanding of Brand Dynamics: In-depth knowledge of the brand and client needs regarding trims.
• Client Management: Experience in meeting clients to gather product requirements and specifications regularly.
• Product Development Collaboration: Ability to translate client needs and work with the Product Development (PD) team in Hong Kong to create new products.
• Problem-Solving Skills: Proficiency in handling inquiries and complaints, collaborating with various departments for timely solutions.
• Attention to Detail: Ensure that trims and product features meet client expectations and maintain high standards.
• Project Management: Ability to track development timelines from concept to delivery and provide updates as needed.
• Record-Keeping: Strong organizational skills for maintaining records of product development progress and client feedback.
• Sales Reporting: Experience in reporting sales performance and analysing sales data.