Account Manager

Join a Growing Cloud Partner Empowering Digital Transformation and AI in Indonesia

At PT Cybermax Indonesia, we help businesses modernize, secure, and scale their operations through innovative IOT & AI Development, Custom Application, Custom ERP, cloud computing, software, and cybersecurity solutions. If you’re passionate about technology, strategic sales, and driving business growth — this is your opportunity to make a lasting impact.

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Company Overview

PT Cybermax Indonesia is a leading technology solutions provider specializing in Cloud Services (Microsoft, Huawei, AWS and other), Custom AI / IoT / ERP / Native Application Development, Business Continuity & Cybersecurity Solutions, and Professional Services including IT consulting, project management, and digital strategy advisory. Our mission is to empower businesses across Indonesia to embrace AI-driven digital transformation through secure, scalable, and integrated IT solutions that drive growth and operational excellence.

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Role Summary

As an Account Manager, you will spearhead the growth of Cybermax’s cloud and other business lines. You will serve as a trusted advisor to clients, understanding their business needs and aligning PT Cybermax Indonesia’s cloud, AI, and cybersecurity solutions to support their digital transformation goals.

You will also lead cross-functional collaboration with technical, marketing, and delivery teams to ensure seamless execution of go-to-market initiatives and client engagements. A key part of your role will be shaping and communicating Cybermax’s unique value proposition highlighting our integrated approach to AI, cloud, and cybersecurity to differentiate our offerings in a competitive landscape and unlock new growth opportunities.

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Key Responsibilities

• Drive new business opportunities for all product lines that carried by Cybermax
• Build and maintain long-term relationships with enterprise and mid-market clients across various industries.
• Lead end-to-end sales cycles from prospecting, solution presentation, to contract negotiation and closure.
• Identify and qualify business leads through networking, referrals, and digital channels.
• Identify upselling and cross-selling opportunities across Cybermax’s product and service portfolio.
• Coordinate with technical, delivery, operations, and finance teams to ensure smooth project execution and service delivery.
• Monitor account performance, service quality, and contract milestones (renewals, upgrades, expansions).
• Handle client inquiries, issues, and escalations professionally, ensuring timely resolution.
• Prepare regular account reviews, reports, and forecasts for management.
• Maintain accurate account information, pipeline, and activity updates.

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Requirements

• Minimum 2 years of experience as an Account Manager, Account Executive, or Client Partner in IT, cloud, or technology services.
• Proven track record in selling  cloud solutions, software services, or cybersecurity products.
• Experience leading or managing small sales or account management team.
• Familiarity with solutions such as Microsoft 365, Microsoft Azure, AWS, Huawei, Sangfor, or Odoo ERP is a strong advantage
• Excellent communication, negotiation, and client engagement skills.
• Strong understanding of B2B sales processes and IT procurement practices.
• Ability to work independently while collaborating effectively in a team-oriented environment.

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Preferred Qualifications

• Background in IT, Engineering, Business, Marketing or related field.
• Experience in SaaS, managed service sales or subscription-based business model.
• Established network within enterprise IT or procurement circles in Indonesia.

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Benefits & Growth Opportunities

• Competitive base salary with performance-based incentives.
• Opportunities for training and certification for leading product in the industry
• Career advancement within a fast-growing, innovation-driven tech company.
• Collaborative, supportive, and modern work culture.