Account Manager

Account Manager – Data & BI SaaS

Industry leading Data & Analytics SaaS Vendor | Sydney | In office 3-4 days per week

The Company

Our client is an industry leading Data, Analytics and Business Intelligence SaaS vendor , helping organisations turn complex data into actionable insights and make faster, more informed business decisions.

Due to continued growth across the ANZ region, they are looking to hire a driven and commercially minded Account Manager to manage and grow an established portfolio of approximately 120 existing customers .

This is an excellent opportunity for an ambitious SaaS sales professional - Account Manager or commercially focused Customer Success Manager - who enjoys developing existing customer relationships, uncovering new opportunities and driving revenue growth across an established account base.

The Role

Reporting to the Sales Manager - Account Management, you will take ownership of a portfolio of approximately 120 existing mid-market customers across Australia and New Zealand, with a strong focus on:

• Growing revenue across an established customer portfolio
• Identifying and closing upsell and cross-sell opportunities
• Increasing product adoption and expanding usage across existing customers
• Driving customer retention, renewals and ongoing account growth
• Identifying new teams, departments and use cases within existing customers
• Developing account plans and maintaining a healthy pipeline of expansion opportunities

What We’re Looking For

We're looking for someone on an upward career trajectory with energy, drive and strong commercial acumen , who is genuinely ambitious and looking to build a long-term career within SaaS sales.

Ideally, you will bring:

• 3-5 years' experience within SaaS sales - Account Management or a commercially focused Customer Success role
• Demonstrated experience managing and growing existing customer accounts
• A track record of identifying upsell, cross-sell and expansion opportunities
• Strong sales, pipeline management and account planning skills
• A proactive, inquisitive and commercially focused communication style
• High activity levels and the ability to effectively manage a relatively large customer portfolio
• Experience within Data, Analytics, Business Intelligence, SaaS, Cloud or enterprise software is required

If this sounds like you, please apply now or contact Priscilla Walkem directly at [email protected] for a confidential discussion.