Account Manager

Position Title: Account Manager

Department: Sales

Location: Hybrid – Remote / Harewood, Leeds

Job Type: Full-Time

Industry: Managed Service Provider (MSP) – Online Backup and Disaster Recovery

About Us Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support.

We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy. Our global data centers ensure data sovereignty, meeting your organization’s compliance requirements. A dedicated team is always available to recover your data and minimize disruption in the event of a disaster.

Job Summary We are seeking an experienced and proactive Account Manager to join our team at a leading backup managed service provider. In this role, you will be responsible for building and nurturing strong relationships with our clients, ensuring they receive exceptional service and value from our backup and data protection solutions. You will act as the primary point of contact, working closely with clients to understand their needs, manage service delivery, and address any challenges or concerns. You will collaborate with internal teams to ensure that service agreements, SLAs, and performance expectations are met and exceeded.

Key Responsibilities Include

• Proactively prospecting and generating new business leads in the backup and data protection market.
• Building and nurturing relationships with key decision-makers to expand the client base.
• Conducting needs assessments with potential clients to understand their backup and data protection requirements.
• Presenting and demonstrating backup solutions to potential clients, showcasing the benefits and value of our services.
• Preparing and delivering customized proposals and quotes tailored to each prospect’s needs.
• Negotiating contracts and closing deals to meet or exceed sales targets.
• Collaborating with the marketing, channel and technical teams to ensure smooth onboarding of new clients.
• Keeping up to date with industry trends, competitor offerings, and new product features to provide accurate and informed sales advice

Key Requirements

• Previous experience selling back up as a service.
• Experience working for VAR/MSP.
• Willing to commute to vendor offices once a fortnight.

What We Offer

• Hybrid working options for flexibility
• Annual leave that increases in line with service.
• Regular team-building and off-site company events
• A dynamic, inclusive, and collaborative work environment.

Assured Data Protection we value diversity and inclusivity. We offer perks such, flex holidays, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.

You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.