Account Manager

We are looking for an Account Manager to create long-term, trusting relationships with our clients. The Account Manager’s role is to oversee a portfolio of assigned clients, develop new business from existing clients and actively seek new sales opportunities.

For you to thrive in our team and organization, a “can do” attitude, eagerness to learn and a bit of humor is what it takes! :)

This specific role is unique to the Sales family because you will support us with your passionate talent, hungry for a new adventure, a multinational workplace is waiting for you.

Sounds appealing? If so, check out the details below, and share your application with us for the COFE journey to start.

What you'll do:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

What we are looking for:

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

• Experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)

• Experience delivering client-focused solutions to customer needs

• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

• Excellent listening, negotiation and presentation abilities

• Strong verbal and written communication skills

• BA/BS degree in Business Administration, Sales or relevant field

• Flexibility to work Outdoors.

• Excellent communication skills.

• Excellent negotiation skills.

Location: North Teseen - New Cairo