Account Manager

Who you are

• Must possess a valid driver’s license and a reliable vehicle for travel to client sites
• You don’t have to tick every single box, but we think you’ll thrive here if you’re:
• Naturally enthusiastic and curious (we’ll train you on everything else!)
• Confident picking up the phone, handling objections, and building trust fast
• Someone with a proven track record of hitting sales targets (or smashing similar KPIs)
• A team player who loves being part of a close-knit group
• Passionate about having a positive social impact (bonus points if you care deeply about education)
• Someone with a growth mindset is always looking to learn and improve
• You want a role where your work has a tangible social impact
• You like fast-paced environments where things are always evolving
• You’re excited about the idea of working in a mission-driven startup that’s scaling rapidly

What the job involves

• Hi, I’m Sam, East Midlands Director at Zen Educate, and I’m looking for Account Managers who want to tackle a very real, very important problem: helping schools get the teachers they need, when they need them, without wasting millions on old-school recruitment agencies
• Here’s the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers’ pay. So we’re doing things differently
• Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we’ve already saved schools over £30 million, that’s gone straight back to where it matters most
• We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we’re scaling fast in the UK and the US . It’s an exciting time to join, have a huge impact, and grow alongside us. We are incredibly proud to be a Certified B Corporation™! It’s an exciting time to join, have a huge impact, and grow alongside us
• This isn’t your standard “manage a few accounts and send a few emails” kind of job. As an Account Manager at Zen, you’ll be:
• Owning relationships with key schools helping them hire smarter and faster
• Leading school leaders through recruitment processes with a consultative approach
• Picking up the phone and building genuine relationships (yes, there’s outbound calling, but it’s about helping, not just selling)
• Collaborating closely with Sales, Ops, and our Tech team to make sure schools get the best possible experience
• Rolling up your sleeves and diving into whatever’s needed, this is a startup, so no two weeks look the same
• Here’s a typical snapshot of what you might do in a week:
• Chat to a Headteacher about how they can save £10k this term by switching to Zen
• Source a teacher who is a perfect match for your school
• Follow up with a school that’s already using Zen and find ways to expand their usage
• Share feedback with our product team about what schools really need in the platform
• Work with our Ops team to make sure a tricky booking gets sorted
• Jump into a quick brainstorm with the team to improve how we build pipeline

The application process

• Quick chat with our recruiter - to get to know you and cover the basics
• Role-focused conversation - we’ll talk about how you approach account management, building relationships, and hitting targets
• Commercial skills and culture interview with the team
• We’re direct and transparent. If it’s a yes, great! If it’s a no, we’ll let you know quickly

Benefits

• Macbook and tech equipment provided
• Regular "lunch 'n' learns" every month on a range of topics
• Investment in your professional development
• Regular socials
• Ownership in the company
• 25 days of holidays + all UK public holidays off
• Central London dog-friendly office with perks like fresh fruit, bike parking, showers, and an on-site gym and café
• Life insurance
• Vitality health insurance and benefits
• Pension scheme
• Health benefits (Zen pays 75% of premiums) including vision and dental
• Cycle to Work Scheme
• Electric Car Scheme