Account Manager

About the role

The Blue Pocket is seeking a client-focused Account Manager with a strong foundation in marketing and copywriting to lead client relationships and help shape strategic event and brand experiences. You'll be the client's trusted partner and a critical thinker who understands messaging, positioning, and how to guide ideas from pitch to production.

Key responsibilities

• Be the main point of contact for assigned clients - from brief to execution
• Develop long-term relationships based on trust, proactivity, and reliability
• Understand client objectives and ensure all touchpoints are aligned to their brand vision and goals
• Lead regular client check-ins, reviews, and post-event evaluations
• Flag risks early and take ownership of solutions
• Craft marketing-driven proposals, campaign narratives, and content for decks
• Translate briefs into compelling brand stories and experiential ideas
• Collaborate with creative teams to ensure visuals and copy align with the core message
• Work closely with operations team and designers to ensure accurate execution of proposals
• Track project timelines, budgets, and internal milestones

About you

• Proven experience as an Events Manager or Project Manager
• Strong background in marketing communications and copywriting
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple projects in fast-paced environments
• Comfortable working with budgets, timelines, and performance metrics
• Experience with CRM and event platforms (e.g. HubSpot, Eventbrite, Cvent) - nice to have
• Knowledge of digital marketing analytics - nice to have
• Experience managing branded or customer-facing events - nice to have
• Experience in shopping mall marketing - advantageous