Account Manager

Who you are

• 1-3 years in a digital or integrated media environment (i.e. publisher or agency), with a background in media planning, client service or account management
• Experience pre-sale media planning to build media plans, understand strategy + story-tell through planning
• Lead pertinent client presentations (i.e. kick-off meetings, mid-campaign reports, and wrap reporting decks) and manage client/agency relationships
• Self-starter who thrives in both independent and collaborative work with the ability to multitask in a fast-paced environment
• Ability to understand and interpret data to craft stories, make observations and draw conclusions
• Strong problem solving skills and a solutions-oriented approach
• Detail-oriented team player with strong organizational and communication skills to manage multiple projects
• Passionate about Morning Brew and the work we do
• Ability to receive & implement feedback
• Experience working with external clients
• Understanding of Google product suite
• Familiarity project management software like Monday.com
• Familiarity with OMS (Placements.IO)

What the job involves

• The Account Manager will work across advertising partners at Morning Brew Inc
• The Account Manager will play an integral role in activating Morning Brew’s brand partnerships by working directly with clients as well as internally across the entire Morning Brew Inc ecosystem
• The role will focus on pre-sale strategy & planning and post-sale execution across our core newsletter offerings through reporting insights and recap
• The Account Manager services the entire pre-to-post campaign lifecycle and owns all aspects of the program once the deal closes
• Media Planning & Strategy: Supporting the Account Executive team with pre-sale strategy based on client’s KPIs, budget, timing, capabilities, etc
• Client Onboarding: Owning the advertising partner’s transition from pre-sale to post-sale, supporting IO and other documentation logistics, booking in OMS system, establishing KPIs and other benchmarks for success and facilitating kick-offs
• White Glove Service: Facilitate smooth creative process, maintain campaign timelines, manage client feedback, and ensure approval prior to launch
• Reporting + Insights: Deliver campaign reporting, offer mid-campaign optimizations, and post-campaign delivery and wrap reporting
• Client retention, renewal and growth: Collaborate with Brand Partnerships team to develop client renewal strategy based on performance and client objectives

Benefits

• Unlimited sick and vacation time
• Work from home, work from the office, work from the moon — you decide
• 401(k) with employer match
• Premium healthcare plans
• Annual learning credit: Want to learn something new? We'll pay for it
• Generous paid parental leave and fertility coverage for eligible employees
• Short and long-term disability covered 100% by us
• WFH stipend