Account Manager

Job Summary

Looking for a role that challenges you while making an impact on products people use every day?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.

This role is based in Bandar Utama, Malaysia (hybrid role). Be part of a customer-focused, creative and passionate team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Develop multi-level cross-functional distributors & end customer relationships with key customer decision makers/influencers
• Contribute/lead commercial negotiation (e.g., core listing, annual pricing, payment terms, rebates/cost savings agreements, supply contracts)
• Acts as the main distributors/ customers point of contact in all matters
• Develop commercial strategy for allocated distributor/ customer portfolio
• Build and execute distribution management plan/ account plans successfully
• Defend and grow accounts whilst actively scouting for new customers via distributors, transforming leads into profitable business opportunities
• Accurately forecast and update sales forecast tool (SFT) to capture performance vs budget, business risk & opportunities, new wins
• Monitor & Provide Account sales performance (monthly / quarterly / annually) and provide strategic project updates to Manager

What Makes You the Right Fit

• Bachelor Degree in Food Science, Business, Marketing or any other relevant discipline.

• At least 3-5 years of experiences in Sales, Business Development, Sales Service, Technical Service, or Marketing within flavours, chemical or ingredients industries

• Ability to deal with financial concepts/processes (pricing/margin/forecasting) and work with IT systems.

• Ability to deliver in a fast-changing environment with project management and prioritization skills.

• Excellent presentation skills, capable in creating compelling communication to drive strategy.

• Comfortable working in a B2B environment with a positive and service-oriented attitude.

How Would You Stand Out?

• Effective communication skills in English, both verbal and written. Other language proficiency is a plus.
• Good business acumen and customer relationship management skills.
• Experiences in food service or it’s value chain.

Why Choose Us?

• An inspiring and dynamic international working environment.
• The opportunity to work in a diverse, multidisciplinary team with passionate and talented professional colleagues.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more