Account Manager

Who you are

• 2–3+ years of experience in account management or sales, with a focus on driving expansion and growth within existing accounts
• Proven success in upselling, cross-selling, and developing growth strategies in software/SaaS
• Excellent commercial and strategic acumen with the ability to align customer challenges to solutions
• Entrepreneurial and proactive mindset with the ability to thrive in a fast-paced, high-growth environment
• Collaborative team player who works cross-functionally to drive outcomes

What the job involves

• As an Account Manager, you will own a book of existing business and be responsible for driving revenue through cross-sell, upsell, and expansion motions
• You will proactively identify growth opportunities, engage key stakeholders, and execute strategic plays to expand our presence and impact within your accounts
• This is not a role for order-takers
• We need builders
• People who thrive in high-growth, fast-paced environments and want to leave their mark as we scale from disruptor to global category leader
• You will partner closely with Customer Success, Product, and Sales to deliver exceptional customer outcomes while growing your accounts in a scalable, repeatable way
• Own and grow a portfolio of existing customers across Mid-Market, and Enterprise segments
• Build deep, multi-threaded relationships and uncover whitespace to expand product usage
• Drive upsell and cross-sell opportunities aligned to customer priorities and evolving needs
• Lead commercial conversations and negotiate renewals and expansions
• Own the full renewal cycle end-to-end, including proactive renewal planning, commercial alignment, risk mitigation, and securing long-term agreements that drive retention and net revenue growth
• Collaborate with Customer Success to ensure strong adoption and measurable value realization
• Surface customer insights and expansion blockers to help shape product and go-to-market strategies
• Deliver accurate expansion forecasts and consistently exceed growth targets

The application process

• Recruiter Screen (30 minutes)
• Hiring Manager Interview (30 minutes) +second interview with Sales Manager (30 minutes)
• Assessment Interview (1 hour)
• Final Interview (45 minutes