Account Manager

Who you are

• The successful candidate will have the following minimum qualifications:
• Bachelor's degree preferred, but proven success in a similar account management role is more important
• Prior experience collaborating closely with teammates in a remote work environment
• Proven track record of achieving revenue-based targets
• Experience in a technology/SaaS organization or related context, working with a high volume of B2B relationships
• Committed to sustainability as evidenced by your professional or life experience
• This is a critical factor: Enthusiastic about fast-paced environments and comfortable navigating ambiguity, consistently seeking to add value beyond the scope of your job description
• Someone of mental grit and innate empathy: When the going gets tough, you bring a sense of levity and perspective to the table. You’re an empathetic human who values the same in others

What the job involves

• In this role, you’ll work as a key contributor within Worldly’s Growth Team to manage the ongoing development and implementation of a comprehensive Accounts program for Worldly customers
• These companies face urgent sustainability improvement mandates across massive supply chains, and your team will ensure the Worldly platform is an indispensable resource in helping them meet these challenges
• Most of these accounts have historically not had consistent engagement with our accounts team, only receiving reactive support as needed
• You will be responsible for evolving the relationship with these accounts, proactively engaging them to ensure they are realizing the full value of the Worldly portfolio of solutions
• Your primary strategic focus will be to drive consistent and sustainable growth across your book of business. This role reports to the SVP, Growth
• Consistently meet account growth targets, both for revenue and engagement
• Serve as the primary point of contact for large portfolio of Worldly client accounts, fostering deeper relationships to help them realize the value of their Worldly investment
• Manage a pipeline of opportunities and reliably forecast revenue on a weekly basis from three primary sources: renewal, upsell, and associated (account-influenced indirect revenue)
• Contribute to the ongoing development of Worldly’s Accounts program, relentless seeking process improvements and collaborating with peers to implement scalable solutions
• Develop deep working relationship with Product and Partnerships teams, to integrate new in-house and third party offerings into the Account Management program

Benefits

• Total Rewards: Earn a competitive salary and performance-based bonuses. Get healthcare, retirement matching, and equity
• Remote Enabled: Use the office stipend to get the supplies you need. Combat zoom fatigue with no-meeting Fridays
• Flexible Time-Off: Take the time you need to recharge. Our culture encourages team members to explore and rest to be their best selves
• Connection: We're remote, not lonely. Join the culture committee, coffee chats, or chess club