Account Manager

• Coordinatewith clients and oversee services from planning, content creation, and management of social media account
• Coordinatewith the creative team for materials needed by the client.
• Preparereports and assess the performance of campaigns.
• Work closely with Business Unit Head and Digital Marketing Strategist in executing plans and generating results.
• Deliver weekly reports and generates agreed-upon output.
• Incollaboration with teammates, create, execute, and update social media content plans and other applicable requirements designed to meet marketing and campaign objectives. This will involve developing both planned and ad-hoc content, publishing, facilitating promotional activities on social media, and response management.
• Maintaina constant awareness of general social trends and conversations related to their overall scope of work, to better deal with opportunities and issues as they’re encountered.
• Beavailable for contact during regular work hours via online and mobile.
• Participation in brainstorming sessions related to creative services and social content. More thorough performance monitoring and reporting in a time of crises or issues.

Required Qualifications & Skills

• Education: Bachelor’s degree in business administration, marketing, communications, or a related field.
• Experience: 2 to 3 years of experience in account management, sales, or customer success.
• Technical Skills: Proficiency in MS Office and common CRM software (such as Salesforce or HubSpot).
• Soft Skills: Excellent verbal and written communication, negotiation, organization, and problem-solving abilities.