Account Manager

Who you are

• Five or more years of experience working in a client-facing role, for example in a consultant, sales or client relationship position. Previous experience in the areas of climate, sustainability and/or the financial industry is strongly preferred
• Experience in building and managing relationships with institutional clients, particularly in the banking sector
• Bachelor’s degree in a relevant field (e.g., business, engineering, economics, sustainable finance). Master’s degree is preferred
• Comfortable using AI tools to manage, improve and track account management processes and workflows
• Exemplary verbal and written communication skills. Fluency in English is mandatory
• Other European languages will be considered a strong plus, particularly French
• Based in London, Paris, or Amsterdam

What the job involves

• Asset Impact is seeking an Account Manager whose primary responsibilities will be to own and develop existing accounts end-to-end
• This spans client onboarding, relationship management, product delivery and business development
• Reporting to senior management, the Account Manager will be directly responsible for our existing clients
• The position requires a candidate skilled in building and maintaining relationships across multiple stakeholders within large institutional clients
• The ideal candidate will have demonstrated experience in strategic account planning and execution and a customer-first mindset
• They will have significant client-facing experience, be organized and highly detail-oriented, and enjoy structuring and improving internal processes
• We are also looking for a strong track record in account management and/or sales, particularly with, or within, financial institutions
• Knowledge of sustainability and the energy transition is desirable but not essential
• In this role, you will play a vital part in the Asset Impact team
• You will also have the opportunity to collaborate with business development teams across the wider GRESB group to identify and realize cross-selling opportunities
• We offer a unique opportunity to play a global role in a mission-driven organization that is paving the way to a more sustainable economy
• We work with large global financial institutions, governments, consultancies, and non-profit organizations to catalyze action on climate change through data and analytics on the energy transition
• In your role, you will own relationships with existing clients and partners, which include many of the world’s largest banks
• Own account management framework and execution across the business
• Own long-term relationships across our book of existing institutional clients. Proactively understand and develop their priorities, use cases and challenges, and identify and develop key internal sponsors
• Meet net revenue retention targets by identifying and closing new business opportunities with existing clients
• Continuously monitor and improve account management strategy and execution, including through refinement of existing processes and tooling
• Convey feedback to the Product team to support the improvement of existing products and provide input to the product roadmap
• Manage delivery of products to clients, in coordination with the Product team

Benefits

• Flexibility - set your schedule & work from home or the office
• Transport - free public transportation to and from the office
• Vacation - 25 days of annual leave plus national holidays
• Learning - EUR 2,500 for professional development each year.
• Relocation - customise relocation assistance for employees
• Visa Support - visa sponsor is available for many roles if needed
• Healthy Food - free healthy lunches are provided at the office
• Learn Dutch - employer-provided language classes if desired
• Team Events - enjoy offsite group activities and Friday drinks