Account Manager

About SNI

SNI is serving as a trusted IT and SAP outsourcing partner in line with the needs of world's most prestigious firms and carried out successful projects worldwide. We connect skilled IT professionals with projects across areas such as SAP , Big Data , Artificial Intelligence , and other emerging technologies . With a strong international presence and a people-first approach, we focus on building long-term partnerships that deliver real impact for both our clients and the professionals we work with.

About the role

As an Account Manager , you will be responsible for building and maintaining long-term relationships with existing clients while ensuring the highest quality of service delivery. This role recquires supporting account growth, identifying new business opportunities, and coordinating operational day-to-day activities. We are looking for a proactive, relationship-oriented professional with strong communication skills, business acumen, and a account-centric mindset. If you enjoy working in an international environment and want to develop your career within the SAP and IT outsourcing industry, this is a great opportunity for you.

What will you be responsible for?

• Client relationship management: serving as the primary point of contact for local and international clients and maintaining long-term business relationships;
• Account growth: identifying additional opportunities and staffing needs within existing accounts, to expand further cooperation;
• New business development: identifying and pursuing new business opportunities, building relationships with prospective clients, and driving the acquisition of new accounts;
• Client satisfaction: addressing client needs by delivering exceptional client service on a day-to-day basis;
• Operational coordination: supporting day-to-day account activities, including contract administration, reporting, RFQs, RFPs, and other client-related documentation;
• Cross-functional collaboration: working closely with Recruitment/Sourcing, and Operations teams to ensure successful project delivery;
• Contractor engagement: maintaining regular contact with consultants and contractors assigned to client projects and supporting their ongoing cooperation with SNI;
• Sales support: identifying risks, resolving client concerns, and supporting continuous process improvements;
• Market research: monitoring client organizations, industry trends, and potential opportunities for further business growth;
• CRM management: maintaining accurate and up-to-date information in CRM systems and ensuring proper documentation of all account activities;
• SNI representation: representing SNI professionally during client meetings, business reviews, networking events, and industry conferences.

What do we expect from you?

• Account Management experience: first professional experience in Account Management, Business Development, or Client Relationship Management;
• English proficiency: excellent command of English (minimum C1), both written and spoken;
• Communication skills: excellent interpersonal and relationship-building skills in an international business environment;
• Organization: strong planning, reporting, scheduling, and time-management abilities;
• Proactivity: self-driven, flexible, and results-oriented approach;
• Presentation skills: engaging and business-winning communication style;
• IT industry interest: willingness to develop a career within SAP & IT outsourcing and talent solutions;
• Mobility: willingness to travel domestically and internationally when required.

Nice to Have:

• Additional language skills: proficiency in one additional European language would be considered an advantage (German, French, Italian, Spanish, Portuguese, Czech, Dutch, etc.);
• Experience in SAP/IT Outsourcing or Staffing industry.

What benefits do we offer?

• Attractive bonus system
• Public transport card (ZTM) – full coverage of commuting costs
• Lunch card – monthly top-up
• Sports package
• Private medical care
• Co-financing of glasses
• Funding for trainings and language courses
• Hybrid work model (3 days in the office, 2 days remote)
• Convenient office location
• Open and friendly work atmosphere
• Fresh fruit in the office