Account Manager

The Account Manager is responsible for managing and nurturing client relationships while ensuring the delivery of high-quality service and effective solutions. This role combines strategic thinking, project management, and client servicing, with a strong understanding of digital advertising and paid media campaigns. Strong creativity, communication, and the ability to deliver impactful results for clients are key to the role.

Key Responsibilities:

Client Relationship Management

• Serve as the primary point of contact for clients, ensuring consistent communication and overall satisfaction.
• Build and maintain strong, long-lasting client relationships by developing a deep understanding of their business needs, goals, and challenges.
• Proactively engage with clients to anticipate their needs and provide strategic guidance.

Influencer & Talent Campaign Management

• Lead the end-to-end execution of influencer campaigns, including talent identification, briefing, contracting, content review, and performance wrap-ups.
• Coordinate with talent managers, agents, and creators to ensure smooth collaboration and on-brand content delivery.
• Manage campaign timelines, budgets, and stakeholder alignment across internal teams and external partners.
• Stay current on influencer trends, platform dynamics (TikTok, Instagram, YouTube), and emerging talent.

Project & Campaign Management

• Oversee the execution of projects and campaigns, ensuring timely delivery and adherence to budgets.
• Coordinate with internal teams and external stakeholders to ensure seamless operations and successful outcomes.

Social Media, Digital Ads, Paid Media Campaigns & Content Strategy

• Develop and support social media, digital advertising, and paid media strategies and content plans tailored to each client's objectives, target audience, and campaign goals.
• Collaborate with creative and strategy teams to ensure content and digital campaigns are culturally relevant, on-brief, optimized for each platform, and aligned with client objectives.
• Support the planning, execution, and optimization of paid media campaigns, working with internal teams and media partners to monitor performance and identify opportunities for improvement.
• Oversee content calendars, campaign deliverables, and approval workflows, keeping clients informed and ensuring content and campaigns stay on schedule.

Business Development Support

• Work closely with internal teams to identify new business opportunities and support pitching efforts.
• Contribute to crafting tailored approaches that resonate with potential clients, leveraging insights across account management and creative disciplines.

Performance Monitoring & Reporting

• Track the effectiveness of campaigns and initiatives, using data to inform decisions and refine approaches.
• Prepare clear, insightful reports and presentations that communicate results and demonstrate value to clients.



Qualifications:

• 3+ years of account management experience at a digital, influencer, or social media agency.
• Hands-on experience managing influencer campaigns from talent identification through reporting.
• Hands-on experience with digital advertising and paid media campaigns.
• Strong familiarity with social platforms, especially TikTok, Instagram, and YouTube.
• Excellent client communication, presentation, and relationship management skills.
• Highly organized, with the ability to manage multiple campaigns simultaneously in a fast-paced environment.
• A genuine interest in K-pop, Korean entertainment, or Gen-Z culture is a strong plus.
• Experience with influencer platforms (e.g., AspireIQ, Grin, Creator.co) and social analytics tools (e.g., Sprout Social, Meltwater) is a plus.