Account Manager

Account Manager

Location: Frostproof, Florida 33843

Duration: 13 Weeks, contract (with potential for hire)

Shift Details: Tuesdays-Saturday (8:00 a.m.-5:00 p.m.)

Pay Rate: $23.00-25.00/hr

Responsibilities

Client Engagement:

• Serving as the primary liaison for key accounts
• Conducting business reviews and delivering performance update

Routing Management:

• Reviewing and approving outbound routing decisions
• Ensuring carrier selection meets cost, service-level, and client requirements.

Performance Oversight:

• Monitoring on-time delivery, order accuracy, and inventory integrity
• Implementing corrective actions for deviations

Issue Resolution:

• Managing escalated client concerns
• Coordinating with operations to resolve service disruptions.

Strategic Planning and Reporting:

• Identifying growth opportunities within accounts
• Preparing leadership and client reporting
• Tracking trends and recommending process improvements

Qualifications

• Bachelor’s degree in an analytical field or equivalent related work or military experience
• 1 year of experience in operations, preferably in manufacturing or logistics
• Lean or Six Sigma experience
• Project management experience
• Experience with Microsoft Office (Word, Excel and PowerPoint)
• Availability to travel up to 25% of the time
• Experience in a customer-facing role
• Microsoft Project experience preferred

Category Code: JN037

SeniorityLevel: Mid-Senior