Account Manager

We’re hiring: Account Manager

We are looking for an experienced account manager to join our marketing team.

If you thrive in a fast-paced environment, can confidently manage client relationships , and know how to take a brief from strategy through to creative execution, approvals, and timely delivery, we’d love to hear from you.

This is a full-time role based in Nairobi

Key Responsibilities:

• Managing a portfolio of client accounts and serving as the primary point of contact.
• Building strong client relationships and developing a deep understanding of each client’s business, brand, and objectives.
• Translating client needs into clear strategies, campaign plans and creative briefs.
• Leading client meetings, presentations, status updates and performance reviews.
• Coordinating designers and the production team.
• Creating content calendars, managing campaign timelines, approvals and deliverables.
• Ensuring work remains aligned with the agreed scope and client expectations.
• Reviewing all client-facing work for accuracy, quality, and strategic alignment.
• Monitoring campaign performance, preparing reports and recommending improvements.
• Managing client feedback and resolving concerns professionally and efficiently.
• Identifying opportunities to grow accounts and introduce additional agency services.
• Maintaining accurate account records, briefs, timelines, and project updates.

Requirements:

• Must be based in Nairobi.

• Minimum 5 years

  of experience in account management, client service, or marketing within an agency.

• Proven experience managing multiple client accounts and campaigns simultaneously.

• Strong knowledge of branding, social media, content marketing and campaign execution.

• Excellent client relationship, communication, and presentation skills.

• The ability to give clear direction, manage expectations, and confidently lead client conversations.

• The ability to work effectively in a fast-paced environment with multiple deadlines.

If you're ready to help brands tell their stories while driving business growth, we'd love to hear from you.

To apply, please send your CV and a brief introduction outlining your experience to [email protected]