Account Manager

The Sales Account Manager is responsible for driving branch revenue growth through proactive sales, strategic account management, and exceptional client service. This role focuses on building long-term client relationships, managing existing accounts, and developing new business opportunities for Valcourt’s commercial window cleaning and exterior maintenance services.

Key Responsibilities:

• Account Management: Serve as the primary point of contact for assigned clients, ensuring satisfaction and timely resolution of any service issues, complaints, or requests.

• Sales & Revenue Growth: Identify, pursue, and close new business opportunities with both existing and prospective clients. Upsell and cross-sell additional services to maximize account potential.

• Proposal & RFP Management: Prepare and manage proposals, bids, and RFP responses for annual service contracts and one-time project work.

• Client Relationship Development: Build and strengthen client relationships through regular communication, site visits, meetings, and participation in industry events and client functions.

• Collaboration with Operations: Partner with the operations team to ensure smooth job execution, clear communication of scopes, and fulfillment of client expectations.

• Market Development: Participate in networking and association events to promote Valcourt’s services and expand the company’s client base.

• Bachelor’s degree preferred.

• 3–5 years of progressive experience in sales, account management, or a client-facing role with a track record of success.

• Strong interpersonal, presentation, and negotiation skills.

• Self-starter with a competitive drive and an outgoing personality.

• Ability to manage multiple priorities in a fast-paced environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.