Account Manager

We’re looking for a proactive, client-focused professional who can confidently manage a portfolio of accounts, build strong client relationships, and turn business and marketing objectives into effective campaigns.

Key Responsibilities

• Manage and nurture relationships across a portfolio of client accounts.
• Understand clients’ business and marketing objectives and support the development of strategic solutions.
• Work closely with Creative and other internal teams to develop and deliver successful campaigns.
• Present creative work and recommendations to clients.
• Manage project timelines and budgets, ensuring smooth and timely delivery.
• Monitor and analyze campaign performance to improve effectiveness.
• Conduct regular client meetings and provide clear project updates.
• Identify at-risk accounts and proactively support client retention.
• Oversee and support junior account team members.
• Coordinate with Finance to ensure timely billing and collection.

What We’re Looking For

• 4–5 years of relevant experience in account management or a similar role.
• Bachelor’s degree in Marketing, Advertising, Communications, or a related field.
• Excellent verbal and written communication skills.
• Strong client servicing and relationship-management skills.
• Strong presentation, creative briefing, and problem-solving abilities.
• Excellent time management, multitasking, and attention to detail.
• Financial management awareness.
• Ability to collaborate effectively, adapt quickly, and oversee and train junior team members.
• CRM certification is a plus.