Account Manager

Job brief

We are looking for a talented Digital Account Manager to join our team. You will manage our client portfolio to help our clients improve their brand presence.

As a Digital Account Manager, you should have solid experience in client servicing. You should also clearly understand how digital tools add value to company strategy and performance. Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships with digital marketing strategies, and planning, and they executed on time.

• Act as the point of contact for clients for digital management matters

• Build strong, long-term client relationships and maintain frequent contact in regards to the project

  deliveries

• Set digital strategies for your assigned customers, considering their specific requirements

• Suggest, design, and implement digital projects to increase customer ROI

• Address client queries effectively and in a timely manner

• Get optimized web content to increase traffic and improve SEO rankings

• Present social media strategies to clients

• Report on web performance metrics along with social media & google ads

• Analyze digital campaigns’ success

• Stay up-to-date with digital technology trends

• On-time calendars

• Daily, Weekly & Monthly updates to the clients & internal teams

Requirements

• Proven work experience as a Digital Account Manager/ Social Media Manager
• In-depth understanding of online marketing tools and social media platforms
• Experience with customer service and account management
• Excellent verbal and written communication skills
• Strong analytical skills
• Attention to detail
• Interpersonal skills
• BSc degree in Marketing or relevant field