Account Manager

About the Role

We are looking for a proactive and client-focused Account Manager with 1-3 years of experience in a marketing/digital marketing agency.

The ideal candidate should have experience handling clients end-to-end, from understanding requirements and coordinating with internal teams to managing timelines, deliverables, feedback, and client communication.

Experience interacting directly with US or UK clients is mandatory.

Key Responsibilities:

• Manage client accounts and act as the primary point of contact.
• Understand client requirements, objectives, and expectations.
• Handle client communication, meetings, follow-ups, and regular updates.
• Coordinate with internal teams such as Creative, Performance Marketing, Content, SEO, and other relevant teams.
• Manage projects from requirement gathering to final delivery.
• Ensure deliverables are completed on time and meet client expectations.
• Handle client feedback, revisions, escalations, and day-to-day requirements.
• Build and maintain strong long-term client relationships.
• Prepare and share project updates, reports, and meeting notes.
• Identify opportunities to improve client engagement and account growth.

Requirements:

• 1-3 years of experience in a marketing/digital marketing agency.
• Proven experience in end-to-end client/account management.
• Must have directly interacted with US/UK clients through calls, meetings, or presentations.
• Excellent verbal and written English communication.
• Strong client-handling and relationship-management skills.
• Good understanding of digital marketing and agency workflows.
• Ability to manage multiple clients and priorities simultaneously.
• Strong coordination, follow-up, and problem-solving skills.
• Comfortable working with deadlines and fast-moving client requirements.