Account Manager

Job Summary:
The role will involve building strong customer relationships, understanding business needs, proposing suitable solutions, managing sales opportunities and working with internal teams to deliver quality solutions and services.

Account Management:
Manage assigned customer accounts and build strong, long-term relationships with key stakeholders.

Engage stakeholders and senior decision-makers to develop business opportunities.

Maintain good after-sales support to ensure customer satisfaction and retention.

Sales Generation:
Identify new business opportunities through prospecting, networking, referrals and account development.

Develop and manage sales pipelines to achieve monthly, quarterly and annual sales targets.

Identify cross-selling and up-selling opportunities within existing accounts.

Solution & Product Management:
Understand customer requirements and recommend suitable printing, IT products, solutions and services.

Conduct product and solution presentations or demonstrations where required.

Quotation & Proposal Preparation:
Prepare and present quotations and proposals based on customer requirements.

Support RFPs, tenders and major sales opportunities.

Customer & Internal Coordination:
Work with internal teams to ensure timely delivery and quality of products and services.

Manage customer requirements and follow up on actions throughout the sales process.

Sales Reporting & CRM:
Maintain accurate customer, sales opportunity and activity records in the CRM system.

Provide regular updates on sales performance, pipeline and account activities.

Market Research:
Monitor market trends and competitor activities to identify potential business opportunities.

Others:
Perform other duties as assigned by Management.

About you

Minimum Diploma or Degree in any discipline.

At least 3 years of working experience in the similar capacity.

Sales experience in IT office automation or similar industry is an advantage

Possess initiative with desire drive for excellence in a dynamic environment

Possess a successful track record in achieving set objectives

IT-savvy and possess own vehicle preferred

Passionate in engaging with customers and provide excellent service

Good communication and presentation skills with good command of English

Other Information

EA Reg No.: R1551305

License No. 22C1076

IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more.

Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement.

We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.