Account Manager

Our healthcare client is seeking an Account Manager to serve as the primary liaison between an in-house creative agency and cross-functional marketing teams within a highly regulated healthcare environment. This role is responsible for driving projects from strategy through execution, ensuring alignment with brand objectives, compliance requirements, timelines, and budgets. The ideal candidate is a proactive relationship builder who thrives in a fast-paced, high-volume creative setting and can successfully balance strategic thinking with flawless project delivery.  The Basics Duration: 12-month assignment 

Hours: Full-time, approximately 40 hours per week 

Location: Hybrid, Mettawa, IL (3 days/week onsite)

  Top 3 Required Qualifications

• 3-5+ years of account management experience, preferably within pharmaceutical, healthcare, agency, or in-house creative environments
• Strong project management skills with the ability to manage multiple high-volume projects, timelines, budgets, and stakeholder expectations simultaneously
• Excellent verbal, written, and presentation skills with proven experience building relationships across cross-functional teams

Other Qualifications

• Bachelor's degree required
• Master's degree or equivalent related experience preferred
• Pharmaceutical industry experience preferred, including exposure to U.S. and global markets
• Experience working within an advertising agency or in-house creative agency environment is a plus
• Knowledge of promotional review processes, compliance standards, and brand governance guidelines preferred
• Strong problem-solving, organizational, and critical-thinking skills
• Ability to work effectively in a fast-paced, deadline-driven environment
• Demonstrated leadership and conflict resolution abilities
• Detail-oriented with the ability to balance strategic objectives and tactical execution

Key Responsibilities

• Serve as the primary point of contact between marketing teams and the creative agency
• Partner with stakeholders to develop creative briefs and define project objectives
• Recommend promotional tactics aligned with brand strategy, goals, and business objectives
• Manage projects through the full lifecycle, from concept development through final execution and delivery
• Coordinate with creative teams, production partners, and external vendors to ensure successful project outcomes
• Develop project timelines, estimates, and resource plans
• Monitor project scope, budgets, and schedules to ensure deliverables are completed on time and within budget
• Facilitate clear and timely communication among stakeholders through status updates and contact reports
• Ensure all work complies with applicable branding, promotional, legal, medical, and regulatory requirements
• Support annual forecasting, budget management, and monthly financial reconciliation activities
• Maintain accurate project documentation, approvals, and archive records
• Track project and account-related time and activities as required
• Identify risks, resolve project challenges, and proactively drive solutions to support business objectives
• Build and maintain strong partnerships with brand, creative, and operational teams to deliver high-quality marketing initiatives

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.

Benefits

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Ashley Sella - Senior Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 09/23/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.

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