Account Manager

About us

SCREEN SPE Singapore Pte Ltd is an established company providing semiconductor products with world-class customer service. With clients in South East Asia and Southern Asia, we are well established within this region. Our products are manufactured in-house from Japan, ensuring high quality control, efficient delivery, in-depth knowledge and excellent service. We offer a wide range of semiconductor equipment that can meet customers' technology roadmap with high quality after-sales support.

About the role

Account Manager role managing assigned customer accounts, responding promptly to sales enquiries, and ensuring the correct toolsets and high-quality services are delivered to meet customer requirements—ultimately supporting customers in achieving excellent end-product outcomes and satisfaction.

Key responsibilities

• Account Management

Manage assigned customer accounts, respond promptly to sales enquiries, and ensure the correct toolsets and high-quality services are delivered to meet customer requirements—ultimately supporting customers in achieving excellent end-product outcomes and satisfaction.

• Customer Engagement & Business Development

Visit existing customers regularly to strengthen relationships and proactively develop new sales opportunities or new accounts.

• After‑Sales Support

Maintain strong after‑sales service to ensure ongoing customer satisfaction and successful application of solutions.

• Credit Management

Monitor and maintain customers’ creditworthiness to support healthy business continuity.

• Market &Competitor Intelligence

Gather and report market trends, customer feedback, and competitor activities to support strategic decision‑making.

• Sales Administration

Handle day‑to‑day sales administrative duties accurately and efficiently.

• Promotion &Marketing

Promote company equipment and solutions by working closely with Headquarters on marketing activities and campaigns.

• Project Coordination

Liaise with customers on order status and delivery updates to ensure smooth and timely project implementation.

• Sales Target Achievement

Support the Head of Sales Department in achieving annual sales targets.

• RFQ &Proposal Support

Collaborate with Japan Sales Support and the technical team to prepare RFQs, quotations, and proposals that meet customer expectations.

• Cost Management

Maintain cost‑effective operations within the section to contribute to overall company profitability.

• Order & Payment Follow‑Up

Monitor purchase orders and follow up closely on payment collection to ensure timely closure of transactions.

• Execution of Management Plans

Implement plans, directives, and responsibilities assigned by higher management to achieve the company’s goals and objectives.

Desired Qualifications / Requirements / Competencies :

• Possess at least a Diploma or Degree
• Minimum 3 years of relevant experience
• Strong organisational skills and attention to detail
• Proactive and able to work with little direct supervision
• Ability to work independently as well as a good team player
• Good communication skills, documentation and customer service skills
• Proficient in Microsoft Office programs