Account Manager

We are looking for a highly motivated and detail-oriented account manager to join our team at Dependable Stamping Company.

As an account manager, you will manage order entry, domestic and international shipping for some of Dependable’s key customers, purchase order entry, and other office responsibilities. This includes creating necessary shipping paperwork, scheduling trucks, invoicing customers, and opening purchase orders for fasteners/components.

We offer competitive compensation packages, health benefits and a positive work culture. Being an equal opportunity employer, we invite candidates of all backgrounds to apply.

Objectives of this role

• Ensuring orders are shipped out in a timely manner by working cross functionally with production and office staff
• Scheduling shipments and creating paperwork for domestic and international transit
• Entering new customer orders as necessary and sending subsequent acknowledgments
• Creating purchase orders for fasteners, component parts, etc. and following up on past open orders
• Invoicing customers upon receipt of their finished goods
• Printing necessary production routers in a timely manner (weekly, monthly, etc.)
• Educating employees on their benefits and addressing any questions or concerns that may arise
• Reviewing and/or correcting timesheets of production team members

Required Skills & Qualification

• 3+ years of customer service experience or experience in a manufacturing environment
• High level of discretion and ability to handle sensitive/confidential information
• Great technical skills and an ability or willingness to learn new software
• Excellent organizational skills, attention to detail, and an ability to work in a fast-paced environment
• Effective communication and interpersonal skills to be able to work cross-functionally with production team members and office personnel