Account Manager

Who you are

• Experience: 2-4 years of experience in digital media account management, media planning, or agency client services. Experience handling a mix of lifestyle, travel, or finance clients is a huge plus
• Sales-Minded Focus: A clear goal of moving into a direct sales role, with experience supporting account growth, and renewals
• Organization & Detail Management: Elite organizational skills, laser-sharp attention to detail, and the ability to manage multiple RFPs and deadlines at once
• Confidence & Polish: Excellent communication and presentation skills, with the natural charisma to pitch directly to brand decision-makers
• The "TPG" Factor: A genuine passion for or deep curiosity about credit card rewards, points and miles, and the airline/hotel loyalty ecosystem

What the job involves

• The Points Guy (TPG) is looking for a driven, business-minded Account Manager with 2-4 years of experience to power our inbound partnerships business
• Run Point on Inbound: Own the day-to-day intake and response for inbound RFPs and agency briefs, turning around tailored proposals and media plans quickly so our sales leads can stay focused on new business
• Grow Your Accounts: Partner with our sales leads to manage and grow a set of emerging and mid-market accounts across travel (airline, hotel, cruise), retail, auto, tech, beauty, and financial services
• Build Agency Relationships: Serve as a go-to contact for brand partners and their media agencies throughout the RFP and planning cycle, answering questions, coordinating inputs, and keeping deals moving toward close
• Drive Pre-Sale Strategy: Partner with editorial, sales enablement, and integrated marketing to build strategic proposals, vet creative feasibility, and package ideas that win business
• Identify Growth Opportunities: Use performance and market insights to build the case for renewals and upsells, pitching ideas like paid social add-ons or custom editorial integrations alongside our sales leads
• Build Winning Pitches: Build and present high-impact media plans, proposals, and renewal decks, taking an active speaking role in client and agency meetings
• Manage the Pipeline: Maintain accurate account records, contract details, and revenue tracking in our CRM to help the broader team forecast monthly and quarterly wins
• Hit the Road: Represent TPG out in the wild—including opportunities to travel to major industry conferences, network with partners, and stay ahead of media trends

Benefits

• Hybrid Schedule & Flexible PTO: Take advantage of 3-4 days in-office per week and 1-2 WFH days per week (varying by team), and a robust Paid Time Off program that includes logging off for "Winter Week."
• Family Support, Planning, and Fertility: Our benefit offerings support every unique path to parenthood including fertility, egg freezing, adoption, surrogacy, parental bonding, and more.
• Mentorship Culture: Find a mentor, be a mentor, say yes to something new. This is a place where you’re guaranteed to build connections that extend past your immediate team and even your tenure at RV.
• Purpose & Community: We empower employees to make an impact for causes they care about, and we invest heavily in systemic impact through nonprofits like Road to Hire.
• World-Class Wellness: In addition to the on-site amenities at HQ, our unique wellness benefits include free therapy sessions and counseling for U.S. employees and family members.