Account Manager

Responsibilities:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts and maximize the company's profitability.
• Retaining clients and building strong, trusting relationships.
• Achieves business goals and revenue targets
• Implements strategy for driving profitable sales growth through client penetration.
• Developing quotes and proposals for clients
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and maintaining a high level of client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Requirements:

• Bachelor's degree preferred.
• 3+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Experience in the TIC industry preferred but not mandatory.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.