Account Manager

At Paynetics, we believe payments should be everywhere and effortless. As a European leader in Embedded Finance, our mission is to empower non-financial players to offer modern payment experiences that connect people and businesses across borders.

We collaborate with technology giants, banks, telecoms, governments, and fintech startups in more than 20 countries throughout Europe and the UK. Our end-to-end suite of financial products - from issuing, acquiring, accounts, digital wallets and card programs - makes us one of the most versatile players in the industry.

Over the years, our team has led landmark deals and strategic acquisitions that helped redefine what’s possible in the world of payments. Today, we serve 100,000+ clients, handle 200,000+ daily transactions, and continue to grow rapidly.

We’re passionate about innovation, reliability, and impact - and we’re looking for talented people who share that drive. If you’re ready to help shape the future of finance, Paynetics is where your work will make a difference on a global scale.

As our partner base grows, we are looking for an experienced, highly motivated Account Manager to join our team and elevate the partner’s experience.

What You’ll Be Doing :

Relationship management:

• Build and maintain long-term relationships with key partner stakeholders
• Own the relationship end-to-end, from good news to tough situations
• Act as the partner’s advocate within the company and collaborate cross-functionally to deliver fast, effective solutions

Partner Advocacy & Strategic Consultation

• Provide tailored guidance on global payment strategies, ensuring partner growth and success
• Drive partner satisfaction, improve NPS scores, and prevent churn through proactive engagement
• Serve as a trusted advocate, gathering and communicating partner feedback to influence product development

Portfolio growth:

• Identify opportunities for upselling, cross-selling, and deeper engagement to drive business growth
• Monitor partner account health, ensuring retention through proactive actions

Cross-functional Collaboration:

• Work closely with Legal, Underwriting, Card Operations, Risk, and Finance teams to ensure smooth project execution
• Translate partner needs into actionable internal strategies

What we’re looking for:

• 3+ years of experience in Account Management, Consulting, or similar in Fintech, Payments, Banking, or Financial Services
• Strong commercial mindset and ability to uncover mutual value
• Excellent analytical, strategic, and technical skills (comfortable discussing APIs, integrations, etc.)
• Ability to independently manage time-sensitive projects and prioritize needs
• Exceptional communication skills (written and spoken English)
• University degree in Business, Economics, Account Management, or related field

We offer:

• Exciting job in a premium professional environment
• Highly competitive remuneration
• 25 days annual paid leave + 1 day for your birthday
• Work in a growing team with excellent perspective for professional development
• Additional Health Insurance
• Vouchers
• Company Trainings
• Team buildings and sports activities
• Excellent office location near a metro station

By submitting my application, I confirm that all provided information and any accompanying documents are complete and accurate to the best of my knowledge. I understand that any misrepresentation of information in this application may lead to its rejection and the withdrawal of any employment offer. By submitting this application, I also acknowledge that I have read and acquainted with Paynetics’ Candidate Privacy Notice available here: https://www.paynetics.digital/notice/