Account manager

Account Manager

Key Responsibilities

• Brand Onboarding: Seamlessly integrate and onboard new brands onto the company.
• Marketing & social media: Manage social media channels, execute digital marketing tasks, and help clients optimize their presence.
• Technical Troubleshooting: Utilize basic technology knowledge to guide clients through the system and resolve tier-one system inquiries.
• Manage customer accounts and act as the main point of contact.
• Build and maintain strong client relationships with key stakeholders.
• Negotiate contracts, close deals, and identify opportunities for growth.
• Coordinate with internal teams to ensure successful service delivery and improve customer experience.
• Prepare regular account and sales reports.
• Resolve client issues and handle escalations when needed.
• Identify new business opportunities within existing accounts and territory.

Requirements & Qualifications

• Experience Level: Fresh graduates to mid-level experience (0–3 years).
• Technical Aptitude: Comfortable navigating software and tech systems.
• Marketing Skills: Solid understanding of digital marketing and hands-on experience handling social media.
• Nationality: Open to all Arab nationalities (Kuwaiti citizens are highly encouraged to apply).
• Communication: Excellent interpersonal and relationship-building skills, with fluency in Arabic and English.

Work Location: In person