Account Manager

Company Description

Connecting your potential with possibility at SEEK

At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters.

We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organisation. It’s a fast-paced and supportive environment where everyone is passionate about our common purpose and where our people can create enriching and exciting careers. Our future potential is your opportunity.

‘Our SEEK’

At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:

• Passion: we are passionate about SEEK, our purpose, our customers and our community
• Team: we care about each other and collaborate to achieve together
• Delivery: we execute with excellence and achieve great results
• Future: we think and act for the long term

Job Description

• Cultivate and maintain effective relationships with key accounts to boost customer satisfaction and retention by strategically planning and conducting nationwide customer visits
• Provide personalized service through in-person meetings, account reviews, reporting, product forums, and tailored activities
• Develop and implement business strategies that align with both company and client interests, ensuring a comprehensive understanding of their requirements
• Oversee and negotiate annual contracts
• Design, execute, and refine customer experience strategies aimed at achieving revenue growth, client acquisition, and improved customer satisfaction

Qualifications

• Self-motivated and capable of working independently, with a requirement to travel nationwide 75-80% of the time
• Bachelor’s degree with at least 5 years’ experience in Account Management
• Strong negotiation skills with senior-level executives, including Managing Directors and CEOs of small to large corporations
• Proven experience in representing an organization with robust presentation and public speaking abilities
• Good English Communication skills (TOEIC Score at least 600 or equivalent)
• Good interpersonal skills, excellent communicator, strong in organization and creating teamwork, good facilitator, consensus builder, and able to manage conflict

Additional Information

The Role

The Account Manager will manage and nurture relationships with key customers, including both multinational and local companies, with a requirement to travel nationwide 75-80% of the time. The role demands a proactive approach to understanding customer needs and challenges to ensure long-term partnerships.

The successful candidate will possess strong relationship-building skills with strategic clients and could recognize and respond to their business needs with our products, services, and solutions.

The Team

You'll be part of a close team of 5-6 members in a fast-paced, dynamic sales environment where growth and innovation thrive. We're looking for someone with a can-do attitude, growth mindset, and the courage to embrace challenges. If you're ambitious and ready to grow alongside our clients and team, this role—reporting directly to the Sales Manager—is