Account Manager

Job_Description":"

We are looking for a motivated and detail-oriented **Account Manager to join our FinTech team. This is a fresher-friendly role that combines **Project Management, Client Management, and Implementation Consulting .

The selected candidate will work closely with clients and internal teams to understand business requirements, coordinate project implementation, track deliverables, and ensure the successful adoption of our FinTech solutions.

This role is ideal for candidates who enjoy **working with clients, managing projects, solving business problems, and understanding technology-driven financial processes .
Key Responsibilities
Client Management

• Act as a primary point of contact for assigned clients during implementation and ongoing engagements.
• Understand client requirements, business processes, and expectations.
• Maintain regular communication with clients and provide timely updates on project progress.
• Build and maintain positive relationships with clients.
• Understand client concerns and coordinate with internal teams for appropriate resolution.
  Project Management
  • Coordinate end-to-end implementation projects from requirement gathering to go-live.
  • Prepare and maintain project plans, timelines, trackers, and status reports.
  • Coordinate with Product, Technology, Operations, and other internal teams to ensure timely delivery.
  • Track project milestones, dependencies, risks, and pending activities.
  • Follow up with stakeholders to ensure deliverables are completed within agreed timelines.
  • Participate in project review meetings and prepare meeting notes/action items.
    FinTech Implementation
    • Understand the clients business requirements and map them to the available product/solution.
    • Support requirement gathering and documentation.
    • Assist in configuring and implementing FinTech products based on client requirements.
    • Coordinate data collection, validation, testing, and implementation activities.
    • Support User Acceptance Testing (UAT) and help coordinate issue resolution.
    • Assist clients during training, onboarding, and go-live activities.
    • Develop an understanding of financial processes, workflows, and relevant FinTech solutions.
      Documentation Reporting

      • Prepare Business Requirement Documents (BRDs), process documents, implementation trackers, and project status reports.

      • Maintain accurate records of client requirements, issues, action items, and project updates.

      • Prepare presentations and reports for internal and client meetings.

      • Ensure project documentation is maintained throughout the implementation lifecycle.

        Requirements Required Skills

        • Good verbal and written communication skills.
        • Strong analytical and problem-solving ability.
        • Good interpersonal and stakeholder-management skills.
        • Ability to manage multiple tasks and meet deadlines.
        • Strong attention to detail.
        • Willingness to learn FinTech products, financial processes, and technology.
        • Ability to understand business requirements and translate them into actionable tasks.
        • Comfortable interacting with clients and internal teams.
          Educational Qualification
          • MBA in Finance / Operations / Business Analytics / Information Technology / Marketing or a related specialisation.
          • **Candidates with **B.Com, BBA, B.Sc., BCA, BE/B.Tech, or other relevant degrees may also be considered.
            • Candidates must have secured **70% or above throughout their academic qualifications.
              What We Are Looking For

              • Freshers and candidates with up to 1 year of relevant experience can apply.

              • A proactive and enthusiastic learner.

              • Someone who can take ownership of assigned tasks.

              • Strong coordination and follow-up skills.

              • Ability to work with both business and technical teams .

              • Customer-focused approach.

              • Comfortable working in a fast-paced environment.

              • **Ability to identify issues, communicate them clearly, and follow through to resolution.

                Benefits What we offer :**************

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