Account Manager

About Loadbalancer.org

At Loadbalancer.org, our mission is simple: ensure our clients’ businesses are never interrupted. We ask the right questions to get to the heart of what matters, bringing deep technical understanding to every deployment. Our engineers design less complex, unbreakable solutions backed by exceptional, personalised support.

As a business, we prioritise empathy, honesty, and integrity. We take pride in our high-trust, caring workplace culture where team members are given genuine autonomy and accountability, supported by a collaborative team.

The Role

We are seeking a commercially sharp, proactive Account Manager with a strong blend of key account management and outbound business development skills to join our commercial team.

In this dual-impact role, you will manage and expand an existing portfolio while actively prospecting new healthcare accounts. Working closely alongside our Healthcare Lead, you will identify untapped opportunities, engage clinical and IT decision-makers, and drive end-to-end commercial growth in the healthcare sector. You will bring a proven track record of consultative selling, territory expansion, and pipeline generation to hit the ground running.

What You’ll Be Doing

• Healthcare Prospecting & Market Expansion: Actively identify, target, and prospect new healthcare accounts (NHS trusts, private healthcare providers, health tech vendors) to build a robust pipeline of high-value opportunities.
• Strategic Account Ownership: Nurture, retain, and expand existing enterprise and healthcare accounts, establishing deep relationships with senior stakeholders and technical decision-makers.
• Consultative & Technical Selling: Position our load balancing solutions as critical infrastructure, leading discovery conversations and translating technical capabilities into tangible healthcare business outcomes.
• Collaborative Deal Strategy: Partner with the Healthcare Lead and technical engineering team to win complex multi-stakeholder deals and navigate public sector procurement processes.
• Pipeline Management & Forecasting: Drive outbound outreach initiatives, manage your sales funnel through our CRM, and maintain precise forecasting for both new business and account growth.

Who You Are

• Proven Track Record: At least 3–5+ years of success in B2B account management or business development, with demonstrated success in outbound prospecting (experience in tech, IT infrastructure, SaaS, or healthcare technology is highly preferred).
• Hunter & Farmer Mentality: Equally comfortable cold-outreaching to net-new healthcare targets as you are growing revenue within established accounts.
• Strategic Communicator: Confident and articulate, with a strong ability to build trust with NHS/healthcare leaders, CIOs, and IT directors.
• Self-Driven & Commercially Minded: Highly autonomous, goal-oriented, and comfortable taking full accountability for prospecting metrics and revenue targets.
• High Integrity & Value-Aligned: Strong alignment with our core culture of empathy, transparency, and personal accountability.

What’s on Offer

• Competitive Salary & Package: Attractive base salary reflective of senior experience, plus performance-driven incentives.
• Generous Holiday Allowance: 28 days holiday (including bank holidays), plus up to 5 additional tenure reward days, and the option to buy 5 additional days per year.
• Professional Growth: Dedicated budget for personal development and full company-paid access to LinkedIn Learning.
• Financial Protection: Life Insurance (3x salary), company pension scheme, and sick pay.
• Workplace Culture: Friendly, collaborative team environment with company social events and staff celebrations.
• Perks & Convenience: Casual dress code, free on-site parking with nearby amenities (shops, restaurants).

Pay: £50,000.00-£59,120.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Free parking
• On-site parking

Work Location: In person