Account Manager

About noissue

noissue is a modern brand company that builds tools, products, and experiences for the next generation of business owners.

We think like the brands we serve: creative, fastmoving, and entrepreneurial.

We empower brands to express their identity through design. We champion creativity as a strategic tool, packaging as storytelling, not just utility.

Our customers range from fast-growing DTC startups to globally recognised brands, all of whom care about how their products arrive in the world. Packaging isn’t an afterthought for them, it’s part of their brand experience, their supply chain, and their values.

As an Account Manager at noissue, you won’t be managing transactions. You’ll be building partnerships. You’ll help brands make smarter packaging decisions, scale sustainably, and deliver consistently great experiences to their customers.

What you'll be doing

• Partnering with ambitious, brand-led businesses to support their primary packaging as they grow

• Building genuine, long-term relationships - becoming a trusted partner, not just a point of contact

• Owning and expanding a portfolio of accounts through thoughtful, strategic growth

• Proactively prospecting brands that align with noissue’s values and long-term vision

• Visiting key customers regularly to stay close to their teams, operations, and brand evolution

• Crafting tailored proposals that balance brand ambition, operational realities, and commercial outcomes

• Managing a clean pipeline and delivering against revenue targets

• Owning the full customer journey end-to-end

• Collaborating cross-functionally to advocate for your customers internally

What we're looking for

• Strong understanding of brand and the critical role packaging plays in perception and customer experience
• Someone who values human connection and long-term relationship building over transactional selling
• Solid sales fundamentals (discovery, pricing, CRM, account management)
• Experience selling physical products or working alongside supply chain/operations teams
• A thoughtful, collaborative leader who can coach others while driving strong commercial results
• Highly organised, curious and commercially minded, and aligned with noissue’s values around quality and doing business the right way
• Nice to have: experience and network in Melbourne's coffee, cafe & bakery scene

Pay & Compensation Package

• Competitive annual salary of $80,000 (super inclusive) + OTE
• 4 weeks of paid annual leave
• Company-provided laptop