Account Manager

Purpose of the Position

• Protect, maintain, and grow Linde’s Bulk, Electronics, and Tonnage (BET) business by developing strategic supply partnerships and delivering value-added gas applications, supply solutions, and innovative offerings that enhance customer operations and long-term business performance.
• Accountable for achieving sales growth and collection targets while maintaining strong customer relationships and commercial discipline.
• Identify, develop, and secure profitable new business opportunities in accordance with approved business strategies and market growth plans.
• Contribute to the overall business performance by driving commercial objectives, supporting strategic initiatives, and fostering strong customer and stakeholder relationships.

Job Duties & Responsibilities

• Achieve annual sales, pricing, and collection targets through effective customer management, strategic account development, and disciplined execution of commercial objectives.
• Manage and grow key customer accounts by effectively presenting and promoting products and services, while implementing account plans that support long-term business objectives.
• Conduct cost-benefit and needs analyses of existing and prospective customers to identify requirements and develop tailored solutions that deliver value and support business growth.
• Lead end-to-end contract renewal processes, ensuring timely execution, compliance with contractual obligations, and alignment with business objectives.
• Build and sustain positive customer relationships through proactive engagement, responsive service, and a commitment to delivering value.
• Manage the lead-to-customer conversion process by evaluating business opportunities, developing tailored value propositions, and securing new business aligned with Linde’s sales framework.

Required Qualifications / Experience

• Bachelor’s Degree in Chemistry, Engineering (Chemical, Mechanical, Electrical, Industrial, or related field), Business, Marketing, or a related discipline.
• Demonstrated commercial expertise in B2B Account Management, Technical Sales and Business Development.
• Strong understanding of industrial gases, manufacturing processes, semiconductor operations, or related technical applications is preferred. o Experience leading cross-functional initiatives involving operations, supply chain, engineering, finance, legal, and customer service teams.
• Demonstrated success in negotiating long-term commercial agreements, contract renewals, and pricing arrangements.
• Proficiency in CRM systems, sales pipeline management, and Microsoft Office applications.