Account Manager

[About ZEISS] The ZEISS group is a Global Leader in Optical Technology with a 180-year history. The ZEISS Group, headquartered in Oberkochen, Germany, provides innovative solutions in semiconductor technology, industrial quality and research, medical technology and consumer optical technology. The history of the ZEISS group, which began with the founder of Carl Zeiss in 1846 based on the entrepreneurial spirit of “combining theory and practice”, has established itself as a pioneer in the field of optics through ceaseless exploration of the field of optics.

Role ZEISS Korea has played a key role in the Korean market for the past 40 years. For ZEISS, the Korean Market is One of the Top 5 Global Sales Markets, providing products and services from five business areas to Korean customers:

• Semiconductor Manufacturing Technology
• Industrial Quality Solutions
• Research Microscopy Solutions
• Medical Technology
• Vision Care (Consumer Markets)

[Employement Conditions]

• Division: Medical Technology (의료기기사업부)
• Job Title: Account Manager
• Contract: Regular
• Location: Seoul

Overview Responsible for managing ophthalmology accounts and key customers within the assigned territory, achieving sales targets for medical devices and IOLs, and developing new business opportunities through customer-focused solutions.

Key Responsibilities

• Manage ophthalmology clinics, hospitals, and key accounts within the assigned territory and build strong, long-term customer relationships.
• Drive sales activities for ophthalmic medical devices and IOL products to achieve assigned sales targets.
• Understand customers’ clinical workflows and business needs and provide optimal solutions based on the ZEISS portfolio.
• Identify and develop new customers and business opportunities to expand market presence.
• Support product demonstrations, customer training, and marketing/educational activities to drive product adoption and utilization.
• Manage sales pipelines, opportunities, and forecasts to ensure effective execution of the sales process.
• Collect customer VOC and market/competitor insights and communicate relevant information to internal stakeholders.
• Collaborate closely with Application, Marketing, Service, and other cross-functional teams to provide integrated ZEISS solutions and enhance customer satisfaction.

Qualifications Education and Training

• Degree or equivalent in natural sciences, technical fields, or a medical discipline
• Technical and professional knowledge gained through practical experience

Professional Experience

• At least 3 years of direct sales experience
• 5 years of experience in the field of medical technology, with a preference for specialization in ophthalmology
• Proven track record in negotiating prices and conducting purchase negotiations
• Experience interacting with various decision-makers, such as buyers and users

Core Competencies

• Deep understanding of ZEISS culture and values
• Ability to understand customer needs and translate them into actionable solutions
• In-depth knowledge of the German market, including customer segments and market drivers in ophthalmology
• Exceptional organizational and analytical skills, with a strong aptitude for problem-solving
• High level of intercultural competence
• Excellent social skills, with empathy for customer interactions
• Teamwork capabilities, effective communication, and non-disciplinary leadership skills
• Proficiency with software, IT systems, and commercial reporting
• Proven experience in account management, preferably in the healthcare or medical device sector
• Strong analytical skills to track sales trends and market demands
• Excellent communication and negotiation abilities
• Proficiency with CRM systems and digital sales tools
• Good command of the English language, both spoken and written