Account Manager

About Us U.S. Multimodal Group (USMMG) is a company that specializes in providing comprehensive transportation and logistics solutions. The company operates across various modes of transport including truckload and intermodal, offering a seamless and integrated service to ensure efficient and timely delivery of goods. Its expertise lies in coordinating and managing complex logistics operations, catering to diverse client needs with customized solutions. By leveraging advanced technology, strategic planning, and a vast network of resources, U.S. Multimodal aims to optimize supply chains, reduce operational costs, and enhance overall customer service in the transportation sector.

Alliance Shippers, Inc. offers comprehensive logistics solutions, including temperature control, intermodal, oceans and air transportation, over-the-road and freight brokerage. Our award-winning service matches the best talent, technology and transportation options to our customers’ exact needs. Alliance Shippers, Inc. operates as a subsidiary of U.S. Multimodal Group (USMMG).

Must be legally authorized to work in the United States. Employment eligibility will be verified through E-Verify, and a background check is required. Job Summary The Logistics Account Manager is responsible for analyzing, planning, and advising on transportation strategies that enhance customer supply chain performance. This role evaluates transportation networks, market conditions, and operational data to develop logistics solutions aimed at improving cost efficiency, service reliability, and capacity planning. The position operates with significant discretion and independent judgment when advising both internal leadership and customers on transportation strategies, carrier selection frameworks, and logistics process improvements. This role focuses on analytical, advisory, and operational planning functions related to managing and optimizing logistics operations, rather than routine transactional freight booking activities.

Key Responsibilities

• Logistics Strategy & Advisory:

• Analyze customer shipping patterns, freight lanes, and operational constraints to recommend effective transportation strategies and routing solutions.

• Advise customers and internal stakeholders on capacity planning, carrier strategy, and freight market trends.

• Provide consultative guidance on transportation risk mitigation, regulatory considerations, and service optimization.

• Supply Chain Analysis:

• Evaluate logistics data to identify opportunities for cost reduction, efficiency improvements, and service reliability.

• Conduct research on market capacity, pricing trends, and equipment availability to inform strategic transportation decisions.

• Develop comprehensive reports and actionable recommendations for management regarding logistics performance and operational enhancements.

• Operational Planning:

• Design and coordinate transportation plans that align with customer supply chain objectives.

• Determine optimal transportation approaches based on cost, service levels, equipment requirements, and market conditions.

• Identify and recommend improvements to logistics workflows, processes, and vendor utilization.

• Customer & Internal Consulting:

• Act as a logistics advisor to customers on transportation best practices and supply chain efficiency.

• Collaborate effectively with sales, operations leadership, and customers to develop long-term logistics strategies.

• Present recommendations and operational insights to management and clients.

• Compliance & Risk Management:

• Assess transportation activities for compliance with applicable regulatory requirements and safety standards.

• Identify potential operational risks and develop mitigation strategies related to carrier performance, capacity constraints, and service disruptions.

Decision-Making Authority: This role regularly exercises independent judgment on significant matters, including:

• Transportation planning strategies.
• Operational process improvements.
• Vendor and carrier framework recommendations.
• Supply chain optimization initiatives.
• Risk mitigation approaches for transportation operations.

Required Qualifications

• 2+ years of experience in transportation logistics, supply chain analysis, or operations planning.
• Strong analytical and problem-solving skills.
• Ability to evaluate complex logistics scenarios and recommend strategic solutions.
• Experience interpreting freight market trends and operational data.

Prefer Qualifications

• Experience advising customers on transportation strategy.
• Knowledge of freight market dynamics and carrier operations.
• Background in supply chain analytics or logistics optimization.

What We Offer

• Offering a competitive salary (based on experience).
• Competitive salary plan.
• Eligible for performance-based bonuses tied to operational improvements and strategic outcomes.
• Benefits include PTO, Paid Holidays, medical, dental, and vision options (other elections available).
• Company paid Life Insurance and Long-term disability
• Company offers a 401(k) program with company match for eligible employees.
• Opportunities for career advancement and continued professional development.
• A dynamic, exciting, and mission-driven work environment.

Equal Opportunity Statement U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace. All qualified individuals are encouraged to apply.