Account Manager

On behalf of our client—an esteemed and internationally acclaimed multi-asset broker—we are seeking a driven and strategic Conversion/Retention Account Manager.

Renowned for their strong global presence, innovative approach, and commitment to excellence, our client offers a dynamic and fast-paced environment where professionals can thrive and grow. This is a fully on-site role, ideal for individuals who enjoy working collaboratively and being at the heart of a high-performing team

Responsibilities:

• Presents products and services of HFM to prospective clients in informative manner.
• Serves as a primary point of contact for clients, providing support and addressing all inquiries related to the company's offerings and services.
• Provides guidance to new clients on the onboarding process and develops client relationships.
• Cultivate successful client relationships and maintains a high level of client satisfaction.
• Knows all the features and benefits of all products, services and trading systems and tools offered.
• Attains full understanding of the Company’s internal operating systems.
• Engages with prospective clients to provide company information, respond to queries, and maintain ongoing communication.
• Fully understands and implements all Anti Money Laundering and Know Your Customer procedures.
• Explains to clients the Company's trading system.
• Inputs detailed and accurate data and information in all internal systems.
• Develops a sound understanding of trading market conditions on a daily basis.
• Is proactive in self-development regarding industry knowledge.
• Carries out any further duties assigned by their line manager.

Requirements

• Sales-driven attitude with the ability to work independently and demonstrating strong performance.
• Familiarity with online trading or financial markets.
• Strong communication and interpersonal skills.
• Fluency in English.
• Ability to work in a fast-paced, performance-driven environment.
• High level of professionalism and work ethic.
• Prior experience in similar roles will be an advantage.
• Applicants must be eligible or have legal authorization to work in the country where the position is based.

Benefits

• A dynamic and international working environment.
• Competitive salary and performance-based incentives and commissions
• Opportunities for career growth and professional development.
• Engaging team culture and supportive leadership.