Account Manager

This is how you make an impact

As an Account Manager, you are the key link between our organization and the customer. You are responsible for both existing and new business within your customer portfolio. You further strengthen customer relationships, improve commercial results, and coordinate the entire sales process from A to Z.

This is what we offer you

At Neways, you will join a warm and people‑oriented working environment where personal contact and collaboration are highly valued. We offer plenty of room for personal development, freedom for your own initiatives, and opportunities to grow within the organization.

In addition, we offer:

• 27 vacation days + 13 ADV days
• Flexible start and end times
• Opportunities for training and personal growth
• A company car and bonus scheme
• A solid pension plan

This is what you bring to the team

You are a true relationship builder: connecting, solution‑oriented, and commercially strong. You think in terms of opportunities and are able to convince both your team and your customers of our added value. At the same time, you enjoy working in a multidisciplinary team to create the highest possible impact for both our customer and Neways.

Competencies we are looking for:

• Result orientation
• Commercial acumen, customer focus, persuasive skills, and negotiation abilities
• Strong communication skills – tactful – skilled in conversation techniques
• Leadership – people‑oriented – collaborative – reflective ability
• Planning and organizing – maintaining structure – helicopter view
• Proficient with CRM, ERP, Excel, PowerPoint, and basic data analysis

Furthermore, we ask for:

• A completed bachelor’s degree in a business or technical field
• At least 5 years of relevant experience in a technical‑commercial B2B environment
• Experience with project management, preferably in a high‑tech environment
• Strong verbal and written communication skills in both Dutch and English; knowledge of German is an advantage
• Willingness to travel to customers several times per month, both within the Netherlands and internationally
• Experience with complex quotations and advanced Excel skills
• Full‑time availability

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Your daily responsibilities include

Neways Advanced Applications operates within a matrix structure. Our self‑managing teams focus on Procurement, Production, and Sales. Within one of our sales teams, you are the responsible Account Manager and work closely with a planner, sales support, order desk employee, customer quality engineer, account engineer, and buyer. Together as a team, you ensure a strong commercial relationship with the customer and that the team collaborates efficiently and performs optimally across all QLTC‑S aspects: Quality, Logistics, Technology, Cost & Sustainability.

Your tasks further include:

• Commercially steering and guiding the CFT and coordinating the customer relationship;
• Being responsible for customer contracts, account plans, and commercial growth;
• Discussing the progress of NPIs (New Product Introductions) and product changes;
• Contributing to commercial initiatives that span multiple operating companies;
• Shaping, analyzing, and managing formal customer agreements, price developments, and performance measurements;
• Preparing and following up on proposals and quotations in collaboration with the sales support department;
• Ensuring effective customer communication, both internally and externally;
• Actively participating in customer projects and internal working groups;
• Reporting to management and acting as a representative of Neways towards the customer.