Account Manager

Quantronic is an electronic contract manufacturer working with leading edge technology, specializing in Printed Circuit Board (PCB) assembly. We have been in business for 30 years serving customers in the industrial, medical, aerospace and communications industries. We are seeking self-driven individuals to join our team. We offer a great working environment, excellent opportunity for professional growth as well as great benefits.

At Quantronic, we celebrate diversity and are committed to creating an inclusive environment for all employees. Quantronic is proud to be an equal opportunity employer.

Job description

Main contact for customer needs, utilizing service knowledge to upsell and cross-sell. This role builds long-term relationships, manages accounts, and collaborates internally to meet sales goals

Responsibilities

• Serves as a main point of contact in all customer concerns and needs matters.
• Develop a thorough understanding of our service offerings to better upsell and cross-sell to customers.
• Build and strengthen customer relationships to achieve long-term partnerships
• Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed
• Collaborate with various internal departments to ensure that customer requests are fulfilled.
• Ability to manage a portfolio of accounts
• Ability to generate new leads and contacts through business-to-business cold calling.
• Meet sales goals and objectives set by the Sales Manager

Minimum Qualifications

• High school diploma or Bachelor's degree in a related field.
• Experience in the electronics industry preferred.
• Strong customer service skills and a proven aptitude for sales.
• Motivation to build client relationships and grow sales experience.
• Demonstrated ability to work collaboratively in a team setting while managing individual goals.
• Ability to work effectively in a diverse and fast-paced environment.
• High energy and drive, with strong analytical skills and the ability to prioritize and manage time effectively.
• Proficiency in Windows and Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Minimum of 3 years of professional work experience.