Account Manager

Reports to: Vice President of Business Development

Type: Full-Time

Description

LSPedia is seeking a top-tier Account Manager to join our team in Farmington Hills, MI. This role is designed for high-energy, self-driven, elite performers who consistently operate at the highest level and thrive in fast-growing, high-expectation environments. We are looking for the best of the best—individuals who take full ownership of their business, push themselves to outperform targets, and hold themselves to an exceptional standard.

The ideal candidate brings 5+ years of enterprise B2B Account Management experience within SaaS, Healthcare, Pharmaceutical, or Pharmacy industries and combines strong commercial instincts with high emotional intelligence. You are an exceptional listener who asks the right questions, builds deep trust with customers, and develops a true understanding of their operations, challenges, and strategic goals. You know how to translate insight into value, relationships into revenue, and opportunity into closed business.

This role owns a revenue quota and is responsible for expanding, retaining, and growing enterprise accounts through consultative selling, executive-level relationship management, and disciplined follow-through. Approximately 30% travel is required for onsite customer visits across the U.S., where you will strengthen partnerships, uncover growth opportunities, and close business.

If you are a motivated, competitive, relationship-driven closer who wants to be part of a scaling company where performance matters and impact is real, this role is built for you.

Responsibilities

• Develop and maintain strong relationships with enterprise accounts.

• Manage the full sales cycle from prospecting through contract execution.

• Conduct virtual and travel for in-person sales presentations tailored to stakeholder needs.

• Conduct onsite account visits across the US, traveling approximately 30% of the time.

• Provide regular updates and reports on account status, revenue growth, and customer satisfaction to senior management.

• Prepare and deliver quotes, proposals, and contract documentation.

• Track and manage pipeline activities using approved CRM tools.

• Maintain up-to-date understanding ofallLSPediaproducts.

• Stay informed on industry trends, competitive offerings,global serialization,and DSCSA compliance requirements.

• Grow share of wallet within assigned accounts to meet and exceed sales quotas.

• Ensure customer satisfaction and retention through regular communication and problem-solving.

• Work cross-functionally with other departments within LSPedia to deliver seamless customer experiences.

• Represent LSPediaat industry events, trade shows, or customer meetings as assigned.

• Share market intelligence and customer feedback to support product development and improvement initiatives.

• Contribute to departmental sales goals and participatein regular sales reviews and forecasting.

  Requirements

• Minimum of 5 years of relevant experience in B2B Enterprise SaaS, Healthcare, Pharmaceutical, or Pharmacy industries.

• Proven track record of success in account management and revenue growth.

• High energy, self-driven, self-motivated, and fearless attitude.

• Excellent organizational and time management skills.

• Strong communication and interpersonal skills.

• Willingness to travel approximately 30% of the time.

Preferred

• 8+ years of experience in B2B Enterprise SaaS, Healthcare, Pharmaceutical, or Pharmacy industries.
• Experience working with enterprise accounts and large-scale clients.
• Familiarity with CRM software and sales tools.

Benefits

• Competitive base salary, commission, and bonuses.

• Comprehensive health insurance.

• Dental insurance.

• 401(k) with employee match.

• Other standard benefits.