Account Manager

Why This Role Matters

Our clients want one person who knows their business and gets things done. As Account Manager, that's you. You'll look after a portfolio of Tier 1, 2 and 3 clients in the residential and medium-density building sector. You'll be their first point of contact from the first enquiry through to project delivery.

This is a relationship-driven role. You'll build long-term partnerships and work with our operations teams so the work is accurate, on time and what the client expected.

If you've worked in residential construction in customer service, estimating, drafting, contracts or construction, and want to stay in the industry, this is a strong next step. You'll join a growing, collaborative business.
What You'll Do

• Build client relationships and grow revenue across Intrax's operational areas
• Work with operations and delivery teams so everyone understands the work and client deadlines are met
• Develop growth plans by mapping our strengths against customer needs
• Keep CRM data and pipelines current and proactively managed

What You'll Bring

• Strong written and verbal communication, with the ability to build lasting, values-aligned relationships
• Solid organisation and time management, and the ability to juggle multiple priorities and deadlines
• Negotiation and influencing skills
• Confidence with Microsoft Word, Excel and databases, and the ability to pick up new systems, especially our CRM
• Analytical skills and a whole-of-business approach to problem solving
• The ability to work well in a team, work independently and use your initiative
• Ideally 1 year or more in residential construction (customer service, estimating, drafting, construction or contracts administration)
• Exposure to residential engineering is an advantage

What You'll Get

• Professional development support, including further education, leadership development and online training
• Flexible and hybrid work options
• Up to 4 weeks of additional purchased annual leave
• 12 weeks of paid primary carer leave and 4 weeks of paid secondary carer leave
• Volunteer leave
• Health and wellbeing programs

About Intrax

Intrax Consulting Group partners with builders, developers and industry professionals to deliver trusted engineering and surveying solutions across Australia. We have over 300 professionals locally and 200+ offshore. We're a values-led business built on Respect, Understanding, Leadership, Innovation and Performance.

Our mission is to Create, Inspire, Grow. Whatever your role, life stage or background, you can shape your career your own way, with challenging work, great colleagues and flexible working patterns.

At Intrax, we value diverse perspectives and encourage applications from people of all backgrounds and experiences. Learn more at www.intrax.com.au.