Account Manager

Description

About Us

At our company, we're dedicated to revolutionizing the hospitality industry by providing innovative technology solutions to our clients.

With a customer base of 21,800+ hotels and other accommodation providers in 39 countries, our products not only transform the daily work of thousands of employees in the hospitality industry, but also redefine how people travel.

We are a trailblazing travel tech company committed to redefining the future of travel. At our core, we value innovation, teamwork, and a relentless pursuit of excellence.

Joining our team means stepping into a world of limitless possibilities where you can shape the next generation of hospitality technology.

We are combining our deep knowledge of the hospitality and travel industry with our passion for technology and applied science.

Our diverse, passionate, and dedicated team is at the forefront of creating solutions that enable our customers to remain competitive but also enhance the guest experience.

About the Team

Our dedicated team is currently composed of highly skilled professionals and we are poised for significant expansion. By joining our team, you will be at the forefront of a transformative journey, one that empowers you to create cutting-edge tech products in the hospitality and travel industry. These innovations will not only revolutionize the daily operations of thousands of hospitality industry employees but also reshape the very essence of travel for people across the globe.

About the role

As an Account Manager you will focus on identifying, developing and managing long-term strategic collaborations with our clients. This role plays an integral part in our Sales Team.

Indicative responsibilities

• Be responsible for driving the sales and strategy to grow specific segments.

• Lead client relationships by sourcing new business driven by revenue targets.

• Take clients through the sales cycle from prospecting to solutioning to deal structure to contract.

• Develop sales strategy for sales acceleration, including determining high potential client targets, use cases, verticals, etc.

• Drive lead-generation and prospecting program and ensure good response to new leads coming in.

• Identify opportunities, advise existing and new clients on our products and solutions.

• Spearhead sales efforts and coordinate with our product owners/specialists.

• Bring new clients and expand our service proposition with existing clients.

Our team welcomes applicants who can demonstrate their eagerness to learn fast and cover any gaps in their experience or skill set and who are very interested in expanding their knowledge.

Requirements

• University degree or relevant educational background; studies in Hospitality, Tourism, Business, or a related field will be considered an advantage.

• Previous experience in the hospitality, travel, or technology industry would be preferred.

• Good understanding of the hospitality industry, its commercial landscape, trends, and evolving client needs.

• Strong relationship management skills, with the ability to build and maintain long-term, value-added partnerships with clients.

• Good commercial awareness and understanding of sales techniques, including identifying opportunities for upselling and cross-selling.

• Previous experience in Account Management, Key Account Management, Sales, or a client-facing commercial role will be considered a plus.

• Experience in understanding customer needs and delivering client-focused solutions.

• Familiarity with hotel technology, reservation systems, booking engines, or CRM software will be considered an advantage.

• Strong communication, organizational, and problem-solving skills.

• Proactive and responsible approach, with the ability to work both independently and collaboratively as part of a team.

• Excellent command of written and spoken Greek and English.

• Positive, adaptable, and team-oriented attitude, with a willingness to learn and grow.

Benefits

• Competitive compensation schemes.

• Ongoing professional development and training opportunities.

• Collaborative and supportive work environment.

All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.