Account Manager

Great with people? Love a good list? Colour-code your socks? We should talk.

We're on the hunt for an awesome Account Manager to join our tight-knit team at Strategy Creative, based in either our Christchurch or Wellington studio.

We're looking for someone who can keep multiple plates spinning, build brilliant client relationships and bring a healthy dose of enthusiasm to everything they do. Someone who loves creativity, thrives on organisation and knows how to get things done (without losing their sense of humour along the way).

Sound like you? Keep reading.

A little about us

At Strategy Creative, our purpose is to realise potential. For our people, our clients and our industry.

We combine strategic thinking, creativity and technology to turn good into great, and great into best.

We're an independent creative agency working with an exciting mix of clients across New Zealand. From brand strategy and identity to campaigns, digital experiences and everything in between, no two days (or projects) are quite the same.

Have a nosey at what we do: www.strategy.co.nz

The role

As an Account Manager, you'll be right in the thick of things — working closely with our clients, designers, strategists and wider team to bring great creative work to life.

You'll be the person who keeps projects moving, clients informed and everyone on the same page. You'll balance the details with the bigger picture, spot potential problems before they become actual problems and help make the whole process a great experience for everyone involved.

You'll be responsible for:

• Building and maintaining great relationships with clients, acting as a trusted day-to-day point of contact
• Managing projects from brief through to delivery, keeping timelines, budgets and expectations on track
• Preparing estimates, managing project budgets and keeping an eye on profitability
• Working collaboratively with our creative and strategy teams to deliver exceptional work
• Developing briefs, timelines and project documentation
• Keeping communication flowing between clients and the wider team
• Juggling multiple projects and priorities without dropping the ball
• Spotting opportunities to add value to our clients and their businesses
• Bringing positive energy, initiative and a solutions-focused mindset to the team

A bit about you

We're after someone who's as comfortable chatting with clients as they are getting stuck into the nitty-gritty of a project.

You'll be organised, proactive and genuinely passionate about creative work. You know how to keep things moving, aren't afraid to ask questions and take pride in making things happen.

Ideally, you'll bring:

• 2–4 years' experience in a creative agency, design studio or in-house marketing environment
• Exceptional organisation, planning and time management skills
• Strong communication skills and a natural ability to build relationships
• A genuine love of design, creativity and great ideas
• Experience managing projects, timelines and budgets
• Excellent attention to detail (yes, we'll notice the typos)
• The ability to prioritise, problem-solve and stay calm when things get busy
• A proactive, can-do attitude — you're someone who gets on with it rather than waiting to be asked
• A collaborative approach and willingness to roll up your sleeves
• A healthy sense of humour. It definitely helps.

Most importantly, you're a good human who enjoys working with other good humans. You care about the work, the people and doing things properly.

You don't need to know everything on day one, but you do need to be curious, keen to learn and ready to get stuck in.

What's in it for you?

We're a close-knit bunch who work hard, have a laugh and genuinely care about the people we work with.

Here's a taste of what you can expect:

• A supportive, inclusive culture where your ideas and perspective are valued
• A huge variety of creative work and clients — from brand development to digital, campaigns, signage and wayfinding
• Talented, passionate people who are great at what they do (and pretty good company, too)
• Flexible working hours and the ability to work from home
• A family-friendly environment that understands there's life outside the studio
• Opportunities to learn, grow and develop your career
• The chance to work with great clients across New Zealand
• A dog-friendly studio, because obviously

The details

Location: Christchurch or Wellington
Employment: Full-time, permanent
Salary: $70,000–$85,000 per annum, depending on experience
Applications: Close on Oct 30th 2026

Sound like your kind of place?

If you're an organised, people-loving, creative-thinking Account Manager who wants to be part of a great team, we'd love to hear from you.

Send us your CV and a little bit about yourself. We'd love to know what makes you tick, why Strategy appeals to you and what you'd bring to the team.

Bonus points for personality. We're hiring a human, not a job description.