Account Manager

MacGregor – Let's shape the future together

Do you thrive in driving client success? Looking no further, MacGregor is looking to hire an Account Manager to join our team. 

The purpose of this role is to plan, develop, direct, execute and monitor sales activities within a specified market segment to achieve established sales targets. You will promote and sell spare parts, service and projects. Your primary focus will be to develop trusted partnerships with clients, understanding their needs and ensuring their ongoing success and satisfaction.

You'll be instrumental in driving sales growth and optimizing performance. Your day-to-day will involve developing equipment and service sales budgets and plans for your assigned market segment, or specific customers. You'll also negotiate sales with both existing and new clients. Furthermore, you'll contribute to preparing accurate sales and service forecasts and budgets. You'll monitor sales revenues against forecasts to proactively identify and address potential issues, and adapt procedures and priorities to continuously enhance overall performance.

Main tasks and responsibilities

• Develop equipment and service sales budgets and plans for an assigned geography, market segment, or particular customers.
• Negotiate sales with existing and new customers.
• Assist with the preparation of sales and service sales forecasts and budgets; monitor sales revenues against forecasts to identify problem areas; adapt procedures or priorities to improve the overall performance.
• Contribute to the development of sales, customer retention, pricing, and distribution strategies for area of responsibility through provision of market intelligence and customer information, and by understanding market trends.
• Support sales and service Account Representatives (as applicable) on the operational aspects of the organization's products and services and internal procedures.
• Pursue sales leads, visiting existing and new customers to meet sales target levels.
• Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
• Proactively develop and implement sales tactics and action plans with manager’s approval and working with the sales support teams.
• Meet or exceed sales budgets.
• Plan and execute regularly scheduled customer visits in line with agreed schedules.
• Actively investigate and report back on customers product Installed Base (IB)
• Produce and file visit reports associated with customer visits.
• Collect and update all relevant market and customer information and inform all branch and regional management.
• Stay informed regarding Order/Delivery follow-up of contracts and keep management appraised of higher level support requirements when customer relationships are in jeopardy
• Actively pursue collection of account receivables with support of local controller
• Accept, execute and deliver other projects as assigned by management for the benefit of the company

What you’ll need to succeed

The ideal candidate should be a proactive sales contributor with robust technical or business acumen, combining strategic foresight with a disciplined approach to market-specific budgeting and intelligence, driving both customer retention and sales growth.

You would be a natural in relationship building, where you are energized by a high engagement model, dedicating 50% of their time to on-site customer visit. Ultimately, you are a self-starter who seamlessly bridges the gap between technical and commercial value to consistently exceed sales target.

Ideally you have

• Bachelor’s degree or high school diploma in engineering, marine or business.
• 3-5 years in the Marine, Shipping or Offshore industry is preferred,
• Experience in successful Sales.
• Good basic IT skills.
• Fluency in both written and spoken English.
• Ability to use different negotiation techniques.

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally.

Values guide our daily decisions

• Customer Success: Our customer's success is our success. We focus on partnership, transparency, and accountability to deliver lifetime value.
• Passion to Improve: Always moving forward. We foster a growth mindset, encourage curiosity, and the courage to challenge the status quo.
• Winning Together: No one makes the difference alone. We emphasise internal collaboration and mutual trust to ensure we win as "One MacGregor."

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.