Account Manager

About the role

PT Invinyx Perdana Gemilang is seeking an Account Manager with strategic capabilities in managing client relationships, overseeing campaign execution, and leading an Account Executive team to ensure every project runs according to target, budget, and timeline. The Account Manager is responsible for translating client needs into clear strategy and briefs, coordinating cross-functional collaboration, and maintaining service quality and overall campaign performance.

Key responsibilities

• Build and maintain professional relationships with clients
• Understand client needs, business objectives, and expectations, and translate them into appropriate campaign strategies
• Manage client expectations, handle constraints, and provide solutions to emerging problems
• Serve as escalation point for complex client issues or those requiring strategic decisions
• Oversee planning, execution, and evaluation of digital marketing, creative, social media, and KOL/influencer marketing campaigns
• Ensure campaigns run according to brief, KPI, budget, timeline, and established quality standards
• Monitor project progress, identify risks, and ensure follow-up on identified constraints
• Lead, direct, and support the Account Executive team in managing clients and projects
• Coordinate with Community, Creative, Social Media, and other related teams to ensure campaign needs are met
• Identify account development opportunities, upselling, and expansion of client collaboration

About you

• Minimum S1 education, preferably in Communication, Marketing, Management, or related field
• Minimum 4–5 years of experience in account management, account servicing, digital marketing, or creative agency
• Experience leading or supervising an Account Executive team
• Understanding of digital marketing campaign management, social media, KOL/influencer marketing, and/or integrated marketing campaigns
• Strong communication, negotiation, presentation, and client relationship management skills
• Able to manage multiple accounts and projects simultaneously
• Experienced in managing KPI, budget, timeline, deliverables, and campaign reporting
• Strong problem-solving, decision-making, and priority management capabilities
• Able to coach, provide feedback, and direct team members to achieve targets
• Detail-oriented, proactive, organized, and able to work in a dynamic agency environment

Benefits

• Competitive salary according to experience and qualifications
• Hybrid work system
• Opportunity to manage various campaigns and clients from diverse industries
• Opportunity to develop strategic capabilities and leadership in an agency environment