Account Manager

About the Role

At Elevate Hive Marketing, the Account Manager helps keep client projects organised and moving forward. You'll work with clients to understand what they need, coordinate with our creative and digital marketing teams, and make sure everyone knows what needs to be delivered and when.

Some days will involve planning upcoming campaigns and agreeing on priorities. Others may mean resolving a delay, clarifying a brief, or helping a client understand the status of their work. The person in this role should be comfortable managing several projects at once, communicating directly, and keeping track of the details that can otherwise get missed.

What You'll Handle

• Build professional working relationships with clients and understand their marketing objectives, expectations, and priorities.

• Coordinate with creative and digital marketing colleagues to turn client requests into clear project briefs and deliverables.

• Keep track of campaign schedules, deadlines, approvals, and outstanding tasks.

• Give clients regular updates on progress and explain any changes that may affect delivery.

• Make sure the team has the information, files, and feedback needed to complete its work.

• Review deliverables against the agreed brief and coordinate revisions when necessary.

• Organise client meetings, record decisions, and follow up on agreed actions.

• Identify scheduling conflicts or scope changes early and work with the relevant people to resolve them.

• Maintain accurate project records so that client requests, decisions, and deadlines are easy to track.

• Help clients understand campaign progress and communicate performance information provided by the marketing team.

• Coordinate priorities across multiple accounts without losing sight of deadlines or client expectations.

• Look for practical ways to improve communication, handoffs, and day-to-day project management.

What You'll Bring

We're interested in people who can keep work organised, communicate clearly, and take responsibility for following up on commitments.

You should have:

• , client services, marketing coordination, project management, or a related role.

• Strong written and verbal communication skills.

• The ability to manage several projects and deadlines at the same time.

• Good organisational skills and attention to detail.

• Confidence working with clients and coordinating tasks across different teams.

• A practical understanding of digital marketing services, creative projects, or campaign delivery.

• The ability to identify problems early and communicate them clearly.

• A dependable approach to tracking tasks, managing changes, and meeting agreed deadlines.

• Comfort using spreadsheets, shared documents, email, and project management tools.

Experience working with a marketing agency or managing multiple client accounts is useful.

How We Work

We expect clear communication, accurate project records, and realistic updates about progress. When a deadline is at risk or a client request changes, the team should know what has happened, what remains outstanding, and what needs to happen next.

Working Hours

Monday to Friday, 9:00 AM–5:00 PM.

Location: Long Beach, California.

How to Apply

Apply through Indeed with your current Resume. Include a brief description of your relevant client management or project coordination experience, the types of projects you've handled, and how you kept work organised across clients and teams.

EQUAL EMPLOYMENT OPPORTUNITY

Elevate Hive Marketing considers applicants based on job-related skills, experience, and qualifications, in accordance with applicable employment laws.

Pay: $98,000.00 - $102,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person