Account Manager

About SMN Group

At SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential. We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society. We are always looking for people with the relentless energy to push themselves further and find new avenues and unique ways to reach our shared goals.

Find out more about what we do here: www.ptsmn.co.id | www.protelindo.net | www.iforte.id | www.stptower.com

Open Position:

Pematang Siantar / Jambi / Jakarta / Bekasi / Karawang / Solo / Banyuwangi / Kediri / Surabaya / Bali Nusra / Balikpapan Gorontalo

What You Will Do:

• Perform approaching new clients by perform sourcing potential clients, understanding client needs, and prospecting intensely in order to ensure the Company target are achieved.
• Build a professional relationship by maintain communication with clients regularly in order to ensure that all client needs are fulfilled.
• Provide the best service from end to end including resolve any issues and/or problems within the coverage area as a part of after sales services to maintain a good level of customer satisfaction.
• Perform negotiation with respective parties in order to increase sales and profit.
• Maintain database clients both new and/or existing neatly by grouping based on priority level and business orientation to making easier to be follow up in the future.
• Perform learning actively regarding product specification and requirement in order to ensure the understanding of product knowledge is correct.
• Collaborate and coordination with respective stakeholder to monitor and ensure all financial process such billing, project hold, unbilled & collection running smoothly and timely.
• Perform collaboration with other stakeholders by performing coordination with internal and/or external stakeholders to ensure the operational running smoothly.
• Perform competitor analysis by identify their market, strength, weakness, method, customer and any others information that can be used for evaluation material in order to maintain competitiveness.
• Provide weekly and monthly performance report accurately and provide recommendation analysis in order to ensure the target are achieved.
• Assist the Superior duties when needed to ensure the business running well.

What You Will Need:

• Min. 1-3 years at the same field.
• Min. Diploma degree in any major
• Strong computer, Internet and Excel skills
• Strong data analytics skills and the ability to work closely with the assigned various team.
• Excellent verbal and written communication skills.
• Product Knowledge.
• Persuasive and negotiation skills.
• Good interpersonal skills.
• Customer Oriented.
• Positive, can-do attitude, well-organized and extremely detail-oriented.
• Able to thrive in a fast-paced, client-centric teamwork environment.
• Reporting Management.
• Fluent in English both oral and spoken

What We Offer:

• You will be part of one of the fastest-growing connectivity solution provider companies in Indonesia.
• You will be part of a fast-growing team that continuously strives to deliver client satisfaction.
• Competitive benefits and exceptional career experience.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.