Account Manager

Job Summary

We are looking for a proactive, client-focused, and results-driven Account Manager to build and maintain strong client relationships, understand client needs, and ensure the successful delivery of products or services. The ideal candidate has excellent communication and organizational skills, can manage multiple accounts effectively, and is committed to client satisfaction and business growth.

Key Responsibilities

• Build and maintain strong, long-term relationships with clients.
• Serve as the primary point of contact for assigned accounts and client concerns.
• Understand client requirements and coordinate with internal teams to ensure timely and effective delivery of services.
• Monitor account performance, client satisfaction, and ongoing project progress.
• Prepare proposals, presentations, reports, and other account-related documentation.
• Identify opportunities for account growth, upselling, and cross-selling where appropriate.
• Address client concerns professionally and coordinate resolutions with the relevant teams.
• Track deadlines, deliverables, and follow-ups to ensure commitments are met.
• Maintain accurate and updated client records, account information, and communication logs.
• Collaborate with internal teams to improve client experience and support business objectives.
• Perform other related duties as assigned by management.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• Experience in account management, client relations, sales, or a similar role is required.
• Excellent written and verbal communication and interpersonal skills.
• Strong organizational, time-management, and problem-solving abilities.
• Ability to manage multiple accounts, priorities, and deadlines effectively.
• Customer-focused, proactive, and detail-oriented.
• Proficient in Microsoft Office and Google Workspace.
• Able to work independently and collaboratively with different teams.
• Strong relationship-building and negotiation skills are an advantage.

Pay: Php25,000.00 - Php40,000.00 per month

Benefits:

• Additional leave
• Company events
• Flextime
• Health insurance
• Opportunities for promotion

Work Location: In person